iTunes 12 and Windows 10 not recognize iPad and iPhone

iTunes 12.3.0.44 64 bit does not recognize iiPhone 6 with iOS 8 or iPad 3 with iOS 9 on ASUS computer with Windows 10 installed. How do I get iTunes to recognize Apple devices on this computer?

Apple devices recognize computer and ask whether to trust. Apple device appears in file directory. Tried with antivirus turned on and antivirus turned off. Deleted iTunes and reinstalled. Deleted driver software and reinstalled.

Posted on Sep 27, 2015 10:46 AM

Reply
8 replies

Oct 29, 2015 1:12 AM in response to nowork

Installed Win 10 yesterday, iTunes 12. whatever had no issues syncing iPod, tried with iPad 3rd gen running iOS9. not a brass razoo. iPad appears & looks like it will sync but sits there. Tried Apple support info: re-starting both PC & iPad - useless. Come on it's now Oct 28th, Win 10 came out late July 2015, for goodness sake your IT boffins should be earning their $'s. @ least as fast as Apple takes them from their customers.


Thank you.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iTunes 12 and Windows 10 not recognize iPad and iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.