HT204073: Find the serial number or IMEI on your iPhone, iPad or iPod touch

Learn about Find the serial number or IMEI on your iPhone, iPad or iPod touch
Libbybill63

Q: my iphone 4 has power but i can't open the screen?

iPhone 4 has power but can't access screen?

iPhone 4

Posted on Sep 27, 2015 9:42 AM

Close

Q: my iphone 4 has power but i can't open the screen?

  • All replies
  • Helpful answers

  • by stedman1,

    stedman1 stedman1 Sep 27, 2015 9:45 AM in response to Libbybill63
    Level 9 (73,714 points)
    Apple Watch
    Sep 27, 2015 9:45 AM in response to Libbybill63

    A forced restart may help. Tap and hold the Home button and the On/Off buttons for approximately 15-20 seconds, until the Apple logo reappears. When the logo appears, release both buttons.

     

    No content is affected by this procedure.