HT204845: If your Apple Watch doesn't respond or won't turn on

Learn about If your Apple Watch doesn't respond or won't turn on
Kristi Vaughn
Level 1 (4 points)
Apple Music

Q: My apple watch has a blank screen. When I push the side button it shows a red symbol

My apple watch has a blank screen. When I push the side button I get a red symbol and the time. It is fully charged. When I tried to force a reset by pushing the crown and side button for > 30 seconds, nothing happened. Is this related to the 9.0.1 update?

Apple Watch Sport 38mm, iOS 9.0.1

Posted on Sep 27, 2015 12:49 PM

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Kristi Vaughn

Q: My apple watch has a blank screen. When I push the side button it shows a red symbol

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  • Helpful answers

  • by Jonathan UK,

    Jonathan UK Jonathan UK Sep 27, 2015 1:20 PM in response to Kristi Vaughn
    Level 7 (29,474 points)
    Apple Watch
    Sep 27, 2015 1:20 PM in response to Kristi Vaughn

    Hi Kristi

     

    Your watch has a low battery and has automatically entered into Power Reserve mode. All that you can do for now is tell the time (by pressing the side button once). This is designed to keep this function available for as long as possible.

     

    To exit this mode, you will need to press and hold the side button.

     

    However, you may need to charge your watch first.