HT204641: Update the software on your Apple Watch
Learn about Update the software on your Apple Watch
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All replies
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Helpful answers
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Sep 27, 2015 1:54 PM in response to Teejayslegendby Jonathan UK,Hi
- Check that you have updated your iPhone to iOS 9 or later (current version is 9.0.1).
- Check that you have followed all of the other instructions here: Update the software on your Apple Watch - Apple Support
If you are still experiencing issues, try these steps:
Reset the network settings on your iPhone (you will need to re-establish your Wi-Fi connection again afterwards, so have your password ready) and then reconnect your iPhone to Wi-Fi:
- Settings > General > Reset > Reset Network Settings.
- Settings > Wi-Fi - select and reconnect to your network.
Close the Apple Watch app along with all other open apps (double-press on the Home button, swipe up on the previews).
Restart both devices, turning both of them off and then restarting your iPhone first:
- To turn your watch off: press and hold the side button until you see the Power Off slider; drag the slider to turn off.
- To turn your watch back on: press and hold the side button until you see the Apple logo.
Then try updating again.
If you still experience difficulties after trying those steps, contact Apple Support: https://www.apple.com/support/watch/contact/
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Sep 28, 2015 8:39 AM in response to Jonathan UKby hodgmeister,I've tried all of these and it still says "estimating time remaining" for 5-10 minutes and the says "6/7 hours remaining" Ive wasted so much time trying to update.
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Sep 28, 2015 8:42 AM in response to hodgmeisterby Jonathan UK,Then contact Apple Support, as previously suggested: https://www.apple.com/support/watch/contact/