Mayad7681

Q: Need help on how to get iPhone back to normal

I reset my iPhone 5's settings and you know how when you go to update your phone it takes you to that screen with the apple and a bar underneath well my bar went up a little and stayed at the same percent. So I thought if I drained the battery it would turn on normally..but i was wrong after i charged it from it being dead it went up that same percent and stayed there so then I decided maybe its just taking a long time so i let it charge all night and it was on the updating screen all night and when i woke up in the morning it was on the same percent as the day before and I know it doesnt take that long for it to reset all settings so I erased it on icloud nothing happened so i connected it to itunes and tried restoring it and it said error try unistalling itunes and reinstalling and so i did that and when i came to download it it said your computer must be running windows 7 or greater and my computer is running windows 7 so it was wrong and after that it would say error could not install itunes. Please help

iPhone 5, iOS 9.0.1

Posted on Sep 27, 2015 1:22 PM

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