HT203060: Locate and view your connected device in iTunes

Learn about Locate and view your connected device in iTunes
Cal Chng

Q: The Device Icon on the Top Left row does not appear... How to activate it?

I opened my iTunes desktop and there is no Device Icon or the Side  Menu (Just Clear Blue) .   When I select Devices and view... All the items (sync, transfer Purchases, Back-up, etc) are all inactive.  I checked on my preferences and my devices name are still there.  Just that I cannot sync them anymore.

 

I am on latest iTunes V12.3 already and my iPhone and ipad are at iOS 9.0

 

 

How to enable my Devices Icons and menu again.   thanks

Callistus Chng

 

Devices sub-folder icons inactive.JPG

Device Icon and Menu Missing.JPG

iPhone 6, iOS 8.3

Posted on Sep 28, 2015 2:56 AM