HT201210: If you see an error when you update or restore your iPhone, iPad, or iPod

Learn about If you see an error when you update or restore your iPhone, iPad, or iPod
Martin Martin

Q: IOS 9.01.0 cannot be Updated to iPhone 5s nor Restore

Be aware!

The update is a dissaster!

 

I tried all possible what Apple is suggesting on the FIX page

- updating via iTunes 12.03.44.0

- restoring via iTunes

(incl. pressing the Sleep/Wake button + Home button)

and all I get is the iTune logo with a picture of the cable

and then iTune shows a message

"The iPhone could not be restored. An unknown error occurred (17)" OR "The iPhone could not be restored. An unknown error occurred (18)"

 

The only other suggestion Apple is providing is to go to the authorized dealership but you have to pay for the fix

if they can do it. This is horrible.

Apple released an update, which freezes your iPhone 5s and we have to pay for it?

What shall we do?

Yes, WE, because according the internet they are thousands of people with the similar problem.

What now?

 

*Martin

Posted on Sep 28, 2015 1:05 AM