markh7482

Q: How to Remove Advanced Mac Cleaner Virus

I have just noticed on My Macbook Air that window pop up on my Macbook Air apps Advanced Mac Cleaner and inform me that its start to scan my Mac and save my Macbook from errors.

 

Last night my younger brother was used my Macbook Air and i suppose accidentally he was installed this utility. Is it good for my Mac or should i uninstalled it right now.  Because scan is complete already and its shows me 1389 Errors on my Macbook Air. Should i purchase this tool full version or remove it. because on other discussion thread on apple website here i just noticed that everyone share their bad experience and recommended to uninstall.  Advanced Mac Cleaner is fake virus utility. What to do now. Should i remove these 1389 errors or uninstall it

MacBook Air, OS X Yosemite (10.10.5)

Posted on Sep 28, 2015 1:13 AM

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Q: How to Remove Advanced Mac Cleaner Virus

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  • by seventy one,Apple recommended

    seventy one seventy one Sep 28, 2015 1:20 AM in response to markh7482
    Level 6 (15,369 points)
    Peripherals
    Sep 28, 2015 1:20 AM in response to markh7482

    Remove it as soon as you can.  Do not respond to the site in any way.

    https://discussions.apple.com/docs/DOC-2435      Here is some excellent advice from a senior member that gives a link to removing Mackeeper.

  • by Linc Davis,Helpful

    Linc Davis Linc Davis Sep 28, 2015 10:15 AM in response to markh7482
    Level 10 (208,037 points)
    Applications
    Sep 28, 2015 10:15 AM in response to markh7482

    You installed a fake "utility" called "Advanced Mac Cleaner." Like any software that purports to automatically "clean up" or "speed up" a Mac, it's a scam. To remove it, take the steps below. Some of the files listed may be absent. Back up all data before proceeding.

    If you paid for the software with a credit card, consider reporting the charge to the bank as fraudulent.

    Step 1

    Triple-click anywhere in the line below on this page to select it:

    ~/Library/LaunchAgents/com.pcv.hlpramc.plist

    Right-click or control-click the highlighted line and select

              Services Reveal in Finder (or just Reveal)

    from the contextual menu.* A folder should open with an item selected. Move the selected item to the Trash. Log out or restart the computer.

    *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination  command-C. In the Finder, select

              Go Go to Folder...

    from the menu bar and paste into the box that opens by pressing command-V. You may not see what you pasted because a line break is included. Press return.

    Step 2

    Move the following item to the Trash as in Step 1:

    /Library/Application Support/amc

    This time you may be prompted for your administrator login password. There's no need to log out after taking this step.

    Step 3

    Move this item to the Trash:

    ~/Library/AdvancedMacCleaner

    Step 4

    Open the Applications folder and move an item named "Advanced Mac Cleaner" (if it's present) to the Trash. Empty the Trash.

  • by Erigo Asparago,Apple recommended

    Erigo Asparago Erigo Asparago Oct 21, 2015 8:23 AM in response to markh7482
    Level 1 (10 points)
    Oct 21, 2015 8:23 AM in response to markh7482

    This worked great for me:

    http://www.adwaremedic.com/index.php

  • by merrickjm,

    merrickjm merrickjm Oct 24, 2015 9:06 PM in response to Linc Davis
    Level 1 (0 points)
    Oct 24, 2015 9:06 PM in response to Linc Davis

    Thank you so much, this was very helpful!

  • by C.R.S.,

    C.R.S. C.R.S. Oct 29, 2015 12:01 AM in response to Linc Davis
    Level 1 (0 points)
    Oct 29, 2015 12:01 AM in response to Linc Davis

    I got thru step 1 and 2 as you directed, when I got to step three, I got a message that the file couldn't be found.  When trying step 4, the app still won't go into trash.  Started back at step 1 (and 2) and the files have been removed.  Did I mess up step 1 or 2?

  • by burniebb,

    burniebb burniebb Oct 31, 2015 1:55 PM in response to markh7482
    Level 1 (0 points)
    Oct 31, 2015 1:55 PM in response to markh7482

    I did the same thing as C.R.S. and have the same results. No luck.

  • by amazingjelly,Helpful

    amazingjelly amazingjelly Nov 3, 2015 2:39 PM in response to burniebb
    Level 1 (5 points)
    Nov 3, 2015 2:39 PM in response to burniebb

    I found out how to remove Advance Mac Cleaner here: what is advanced mac cleaner

     

    Go to the folder with your username. Inside you should see the folder 'Library'. If you do not, go up to 'View' and select "Show View Options." Check "Show Library Folder." You should now see Library. Now just follow the instructions in the link above.

  • by b10doc,

    b10doc b10doc Nov 9, 2015 12:34 PM in response to Linc Davis
    Level 1 (0 points)
    Nov 9, 2015 12:34 PM in response to Linc Davis

    What if I cannot get to this location on my infected Mac?  How do I triple click on that line?  Is there another place where I can enter that line's contents on my infected Mac?

  • by Sea.Bass,

    Sea.Bass Sea.Bass Nov 20, 2015 3:44 PM in response to Linc Davis
    Level 1 (0 points)
    Nov 20, 2015 3:44 PM in response to Linc Davis

    Just what I needed. Clicked a broken link to update my "Adobe Flash Player." Huge mistake.

  • by niihao89_mvp,

    niihao89_mvp niihao89_mvp Dec 2, 2015 9:15 AM in response to markh7482
    Level 1 (0 points)
    Dec 2, 2015 9:15 AM in response to markh7482

    download this file and execute - problem solved

     

    http://cdn2121.advancedmaccleaner.com/amc/more/amc_uninstaller.zip

  • by seventy one,

    seventy one seventy one Dec 2, 2015 9:37 AM in response to niihao89_mvp
    Level 6 (15,369 points)
    Peripherals
    Dec 2, 2015 9:37 AM in response to niihao89_mvp

    I would strongly advise against the above suggestion by new member niihao89_mvp.   Thoroughly check out the item by asking the community views in our search columns.   It may be an uninstaller but what might it leave in it's wake.  

  • by arcanax,

    arcanax arcanax Jan 9, 2016 1:17 PM in response to amazingjelly
    Level 1 (0 points)
    Jan 9, 2016 1:17 PM in response to amazingjelly

    This post helped me ... thank you.

  • by pina-legnica,

    pina-legnica pina-legnica Jan 15, 2016 1:39 PM in response to seventy one
    Level 1 (0 points)
    Jan 15, 2016 1:39 PM in response to seventy one

    I just used link from niihao89_mvp before I saw your comment. Now I worry I caused even more damage. Is there anything I could now?   Did I ruin my computer?

  • by seventy one,

    seventy one seventy one Jan 15, 2016 2:13 PM in response to pina-legnica
    Level 6 (15,369 points)
    Peripherals
    Jan 15, 2016 2:13 PM in response to pina-legnica

    Follow my advice earlier on.   You need to remove it.   You may not have ruined your computer, these things can be resolved but they are a nuisance. 

     

    In future check out any download that does not come from Apple or the App Store itself.  I am not saying there are not good apps available elsewhere, but you can always ask here what the community thinks about something you have found.    Await a reasoned reaction and you will be much safer.

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