iPhone 6s, iOS 9.0.1 - Cannot get mail (Gmail) recurring error

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Level 1

5 points

iPhone 6s, iOS 9.0.1 - Cannot get mail (Gmail) recurring error

SInce upgrading to an iPhone 6s I have had this error twice. Once running iOS 9.0, and once running iOS 9.0.1.

The full error reads:

Cannot get mail

The mail server "imap.gmail.com" is not responding. Verify that you have entered the correct account info into Mail settings.

To resolve it the first time, I deleted my Gmail account from Mail settings. But, I don't want to and should not have to do this as a workaround periodically.

Is anyone else encountering this issue?

iPhone 6s, iOS 9.0.1

Posted on Sep 28, 2015 5:04 AM

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Answer 1

raymond73

Level 4

1,843 points

Sep 28, 2015 5:09 AM in response to cuevrojamez

Delete the Gmail account from the phone. Then add the account back. This will restore all the necessary internet addresses to allow the gmail account to function. You could do it manually by searching google for Gmail account values for iPhone.

http://www.wikihow.com/Set-Up-Gmail-on-an-iPhone

For example.

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Answer 2

cuevrojamez Author

Level 1

5 points

Sep 28, 2015 6:05 AM in response to raymond73

I know what the workaround is. I don't like it. It needs to be addressed. I never had this issue with my iPhone 5s iOS 8.4.

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Answer 3

DexnLuc

Level 1

4 points

Oct 6, 2015 2:20 PM in response to raymond73

This doesn't work. i deleted the gmail account from mail app, and it won't allow me to add it back in. Please share a solution that will work.

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Answer 4

raymond73

Level 4

1,843 points

Oct 6, 2015 5:04 PM in response to DexnLuc

Please share a solution that will work.

I did. The problem is not the phone but your credentials with gmail or your gmail account. As for sharing other solutions, nope. Won't deal with people that seem to feel I am not sharing solutions that work.

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Answer 5

jdmmem

Level 1

10 points

Oct 17, 2015 9:40 AM in response to cuevrojamez

Hello- I'm experiencing the exact issue (works, then stops working, delete and re-add...). Have you gotten a resolution? I actually have two gmail accounts. This seems to be happening with the address that contains two dots/periods. The address was originally set up with two dots in my name on the gmail side, but when I configure it on my phone/mac, I do not include the dots. Does your email address also contain dots/periods?

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Answer 6

Oct 18, 2015 12:36 PM in response to cuevrojamez

Has anyone found a solution to this problem? I have 2 Gmail accounts and every few days I am having to delete the accounts and add them back in. Can anyone confirm if the iOS 9.1 beta fixes this? I have tried other mail apps but I don't like them as well as the Apple's stock mail app and this bug is driving me nuts!!!!

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Answer 7

duddudq

Level 1

0 points

Nov 21, 2015 5:05 AM in response to cuevrojamez

I have an iphone 6s with the newest iOS too and this issue is really annoying.

In my case the re-creation of gmail account is not necessary.

As a temporary workaround I propose to simply close the mail application. (Double tap the round buttons below the screen, you should see the list of active apps. Simpli find the mail app and swipe your finger on it, from the bottom to the up)

It helps in my case for a day or two

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