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Helpful answers
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Sep 28, 2015 5:54 AM in response to adnan154by D.Cohen,Hi! Try setting up you email account from scratch.
Add an email account on your iPhone, iPad, or iPod touch - Apple Support
If this doesn't help, follow the steps below.
Reset your phone:
- Press and hold the Sleep/Wake button
- Press and hold on the Home button
- Keep holding both buttons until the display turns off and back on with Apple logo on it.
Alternatively, you may go to Settings - General - Reset - Reset All Settings
https://support.apple.com/en-us/HT201559
Restore your device to factory settings. Note that this will erase the data from your device.
Take a look this Apple Support article: Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support.