iPad asking for password after upgrading to iOS 9

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Level 1

1 points

iPad asking for password after upgrading to iOS 9

I upgraded an older iPad (iPad 2) to iOS 9 last night. When I woke up and tried to open it this morning it asked for a password (not passcode) in order to access the iPad. I have never had a password on the iPad before and so have no idea how to access the content.

I have no important info on the iPad itself and so I could do a factory reset. However, iTunes says that it won't let me because of a password has been set on the iPad. :-/ any ideas how I might remedy this?

iPad 2 Wi-Fi, iOS 9.0.1

Posted on Sep 28, 2015 8:57 AM

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Answer 1

D.Cohen

Level 6

8,618 points

Sep 28, 2015 8:59 AM in response to wscofield

Hi! Try the DFU mode, this may help:

Connect your device to your computer using a USB cable.
Turn off the device.
Press and hold the Power button for 3 seconds
Press the Home button while holding the Power button and hold both for 10 seconds.
Release the Power button, but KEEP HOLDING the Home button.
After about 15 seconds, iTunes will tell you it has detected a device in Recovery Mode.
Restore your device

More info here: https://www.theiphonewiki.com/wiki/DFU_Mode

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