3D touch on iPhone 6S not working

Question

Level 1

18 points

3D touch on iPhone 6S not working

I picked up by Iphone 6S on Friday and have been using it for the last 2 days. It did not occur to me to test the 3D touch functionality until this morning.

This is when I realized that it seems to be not working. I have made sure that 3D touch is turned on in Settings and even attempted to change the sensitivity from Light to medium to firm. Even the image on the 3D touch sensitivity test does not pop.

What am I missing? I havent seem anyone talk about in these forums. Did I get a phone with bad hardware? I have a genius bar apt on Saturday but wanted to check if I am missing anything obvious

I have setup the phone as a new iphone and did not restore from my earlier iphone 6

Posted on Sep 28, 2015 10:20 AM

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Answer 1

T Weezey

Level 1

8 points

Feb 21, 2017 1:45 PM in response to troy_iphone

Just had the same issue with my iPhone 7 S took it to an Apple store and they found that it was an issue with the battery. battery expanded and disabled the 3D Touch . At first rebooting solved the problem.

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Answer 2

Sep 28, 2015 10:35 AM in response to troy_iphone

HI

GO to settings Accessibility scroll down to 3D & turn on.

cheers

Brian(uk)

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Answer 3

troy_iphone Author

Level 1

18 points

Sep 28, 2015 10:36 AM in response to Briansyddall

Thanks , but as I indicated in my original post , it has been already turned on :-)

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Answer 4

Sep 28, 2015 10:40 AM in response to troy_iphone

I've seen a few of the phone need a "reset all settings" to get the 3D Touch working.

this will remove wallpaper. Wifi passwords, and passcode.

Settings > reset> reset all settings

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Answer 5

troy_iphone Author

Level 1

18 points

Sep 28, 2015 10:48 AM in response to bryan.vance

Thanks Bryan , but that did not work. Sounds like a hardware issue to me.

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Answer 6

ilaria1

Level 1

9 points

Sep 30, 2015 2:22 PM in response to troy_iphone

same issue here, even after 9.0.2 update. did you figure out what's wrong?

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Answer 7

troy_iphone Author

Level 1

18 points

Sep 30, 2015 4:48 PM in response to ilaria1

yes , I resolved my issue today. Went to the Apple store for something else and showed my phone to the genius support.

Apparently I was out putting enough pressure for it work work even with sensitivity set to light. Each time they hard pressed it worked and each time I pressed it in front of them it wouldn't.

I was finally able to get it to work by placing the phone on the table and pressing it hard.

Strange but something wrong with the way I am pressing it , I guess I need to practice :-))

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Answer 8

Sep 30, 2015 5:08 PM in response to troy_iphone

Hi Troy

Thank you very much , been trying to resolve this and only when I placed it on a table and pressed hard did a list of options pop out.

Just to check it does give a click/vibrate everytime you activate it correct ?

Thanks once again !

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Answer 9

troy_iphone Author

Level 1

18 points

Sep 30, 2015 5:12 PM in response to bayley9299

That is correct , it does vibrate when it activates.

So it looks like its working for you too. You have the exact same problem as me.

We are not pressing it hard enough..

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Answer 10

Sep 30, 2015 5:42 PM in response to troy_iphone

Cheers , have a great day ahead !

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Answer 11

Nov 7, 2015 5:48 AM in response to troy_iphone

Thanks for posting this question - mine wouldn't work either and I got very frustrated. Then I found how you figured it out: it's all about how hard you push. Frankly, I'm stunned at how hard you have to push to activate 3D Touch - and I have it on the Light setting. I hope to have this phone for 3 years; I'm already worried about the screen wearing out.

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Answer 12

Nov 17, 2015 12:49 AM in response to troy_iphone

Thanks, this solved my issue, I too have to practise more! 🙂

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Answer 13

Nov 22, 2015 3:06 AM in response to sudheer275

but I need help I got my iphone 6s plus on Friday and the 3d touch isn't working properly as when I push hard it does vibrate but nothing else happens what should I do !!!!!!!!!!!!!!!!!

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Answer 14

Nov 22, 2015 3:09 AM in response to DRUNKMASS4

ow wow I just realised like garrett said its all about how hard you push on it . you have to really push hard to activate it hope this could help 😝🙂

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Answer 15

sam_kh

Level 1

0 points

Dec 6, 2015 12:50 PM in response to troy_iphone

i have the same issue and press very hard but nothing , only i found icons shaking , what should i do ?

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