SoldOnMac
Level 1 (39 points)
Mac OS X

Q: What to tell cashier asking for verification code? (CCV, CVV)

Anybody had any luck giving a 3-digit number to the cashier when they ask for the credit card verification number?

Posted on Sep 28, 2015 10:47 AM

by Jonathan UK,Solvedanswer
Jonathan UK Jonathan UK
Level 8 (39,635 points)
Apple Watch
A:

Apple Pay can be used to make payments in retail stores or within apps. When paying via Apple Pay:

 

- There is no three digit card verification number / code to give (the account number that is being used to process the payment is not your credit or debit card number);

- There are no circumstances (either in store or within apps) under which it would be necessary for the user to provide a cashier with a verification number in order to authorise or verify a payment.

 

If you are returning an item for a refund, a retailer may ask you to confirm the last four or five digits of the Device Account Number in order to locate your original purchase and process the return.

 

Any issues that may be encountered when using Apple Pay can be reported to Apple here:

https://www.apple.com/feedback/apple-pay.html

Posted on Oct 2, 2015 7:39 PM

Close
SoldOnMac

Q: What to tell cashier asking for verification code? (CCV, CVV)

  • All replies
  • Helpful answers

  • by Jonathan UK,

    Jonathan UK Jonathan UK Sep 28, 2015 10:52 AM in response to SoldOnMac
    Level 8 (39,635 points)
    Apple Watch
    Sep 28, 2015 10:52 AM in response to SoldOnMac

    If you are using Apple Pay, there are no circumstances under which it is relevant for that information to be requested.

  • by JaxFLBear,Helpful

    JaxFLBear JaxFLBear Oct 2, 2015 7:40 PM in response to SoldOnMac
    Level 2 (319 points)
    Oct 2, 2015 7:40 PM in response to SoldOnMac

    I agree with Jonathan, the cashier should not be asking for the verification code.  You will most likely need to provide it for on-line transactions only, but not in store transactions.

     

    They can ask for the last 4 (5 for AMEX) digits of the CC number.  When using Apple Pay, you need to give them the last 4 (5 for AMEX) digits of the Device Account Number.

  • by j-m-d,

    j-m-d j-m-d Sep 29, 2015 3:45 PM in response to JaxFLBear
    Level 1 (28 points)
    iLife
    Sep 29, 2015 3:45 PM in response to JaxFLBear

    The DAN has a 3 digit verification code ? Where is it ? It wouldn't be the 3 digit on the physical card, right ?

     

    what would you give them ?

  • by Jonathan UK,Solvedanswer

    Jonathan UK Jonathan UK Oct 2, 2015 7:39 PM in response to j-m-d
    Level 8 (39,635 points)
    Apple Watch
    Oct 2, 2015 7:39 PM in response to j-m-d

    Apple Pay can be used to make payments in retail stores or within apps. When paying via Apple Pay:

     

    - There is no three digit card verification number / code to give (the account number that is being used to process the payment is not your credit or debit card number);

    - There are no circumstances (either in store or within apps) under which it would be necessary for the user to provide a cashier with a verification number in order to authorise or verify a payment.

     

    If you are returning an item for a refund, a retailer may ask you to confirm the last four or five digits of the Device Account Number in order to locate your original purchase and process the return.

     

    Any issues that may be encountered when using Apple Pay can be reported to Apple here:

    https://www.apple.com/feedback/apple-pay.html

  • by SoldOnMac,

    SoldOnMac SoldOnMac Oct 2, 2015 7:41 PM in response to Jonathan UK
    Level 1 (39 points)
    Mac OS X
    Oct 2, 2015 7:41 PM in response to Jonathan UK

    I've reported it to Apple.  Whether they do anything about it or not, who knows.  I'll try again in a few months to see if this retailer has gotten it figured out, yet.  Thanks.

  • by Jonathan UK,

    Jonathan UK Jonathan UK Oct 3, 2015 12:36 AM in response to SoldOnMac
    Level 8 (39,635 points)
    Apple Watch
    Oct 3, 2015 12:36 AM in response to SoldOnMac

    You're welcome!