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All replies
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Helpful answers
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Oct 15, 2015 7:24 AM in response to Dussanderby dhpatt,I was having the same issue, especially with music on my headphones playing very quietly and ran across an article saying that Facebook's "in-app sound" was causing the issue. I went into my sound settings on the Facebook app and turned the In-App Sound setting to OFF and my music volume went back to normal again. The setting is located in Settings > Account Settings > Sounds on the app.
This makes sense for me because I had only installed Facebook yesterday and today was the first day I noticed the levels being so low.
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Oct 15, 2015 3:55 PM in response to dhpattby BermudaBarracuda,Thanks for the tip.
I tried the tip and switched off 'in-app sounds' in the settings section within the Facebook app, but in my case, it made no difference to the music volume with headphones and remains low.
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Oct 15, 2015 11:25 PM in response to Dussanderby jaigieese1863,I was experiencing this same issue with my new iPhone 6s+ - just not enough volume when listening to music from my collection, or to videos, for that matter. I was researching the issue tonight, and found a suggestion in an older thread about the iPhone 4s, posted about three years ago..
That post suggested going to music settings, scrolling down to playback and then then switching off "Sound Check." I'd tried that before with no success, but this time, I switchd off "Sound Check" and then I performed a power-down reboot.
Now my audio is acceptable.
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Oct 16, 2015 3:42 AM in response to jaigieese1863by Lebbasi,Sound check is always set on OFF on my device.
I Don't have any facebook app
my volume is still low low low...
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Oct 16, 2015 5:07 AM in response to dvmarks13by William Kucharski,dvmarks13 wrote:
It not and issue its just what the new iphone 6s is and im f'ing ******! An expensive phone that doesn't get loud enough, its complete garbage! I use the phone almost exclusively for music at the gym and im constantly pushing the volume button only to find its all the way up!!!! SOOOOO, I spent 2 hours at the apple store in Santa Monica California yesterday about this issue! Every employee seems to be oblivious to this and the phone passed the tests they ran! VERY, VERY ANNOYING!!!!!
If it annoys you so much, the solution is obvious - return your phone for a refund.
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Oct 16, 2015 5:20 AM in response to William Kucharskiby Lebbasi,Did you return your phone?
We can hope in a sw update will fix it??
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Oct 17, 2015 4:01 AM in response to jaigieese1863by Marc0janssen,This fixed the problem of my wife's iPhone...
We have both a 6s+... mine is really loud, hers isn't (or wasn't ;-)
I turn on and off the soundcheck... rebooted the phone and the problem was fixed
Thanks a lot.
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Oct 17, 2015 1:00 PM in response to Marc0janssenby galc1991,Thank you very much! This solved my problem!
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Oct 22, 2015 10:20 AM in response to Dussanderby johnsweb,had the same problem unusable with headphones
used the volume control from the locked screen and suddenly all the volume back
so some problem between the volume buttons on the phone and the headphones as they were on full but when I slid the music controls up from the bottom of the screen it was set on low slid it up and full volume
hope this works for everyone as I was not happy with a 2 wk old 6s and no music
JohnC
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Oct 22, 2015 11:09 AM in response to Marc0janssenby A.Chakery,I have got the same issue and no one of mentioned solutions worked for me .... This is so disappointing because I bought 128GB version only for listening to music
I hope its not related to a A9 chip again because unfortunately my chip is SAMSUNG ...
Please share your solutions if you got one. Thanks
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Oct 22, 2015 2:11 PM in response to A.Chakeryby A.Chakery,Update:
Ok the facebook thing worked for me ...
I reinstalled it and I noticed that the problem exists ... Then I disabled the in app sounds then suddenly it worked....
I Hope it helps.
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Oct 23, 2015 3:21 AM in response to Dussanderby Lebbasi,I went to the appointment with the "genius" (he was not so genius), anyway, I've tested another Iphone 6s (not plus like mine) but the volume level it was the same. So...I keep my 6s plus.
I' ve tested also with my friend iphone 6 plus,..but it is the same.
I've noticed with some files...or better with audio files that have low volume (try if you can with the Pink Floyd albums from iTunes)Or some radios.
If you try to hear Beat1 the volume is acceptable, if you try to listen other radios ..the volume is low...
At the end.. my iPad mini 2 has a great music volume..the iphone 6s plus not. There is not solution..I suppose.
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Oct 23, 2015 7:20 AM in response to Lebbasiby A.Chakery,Well... Facebook solution worked for me ... but Personally I purchased a Beats Urbeats headphone for about 70 Euros from Amazon and I am really happy with it.
Maybe this is kind of removing the question itself but it works for me at the moment.
Have you tried the Facebook solution ... Try to remove the Facebook app and then reboot the phone and see if this solves this issue.
Good luck
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Nov 29, 2015 12:16 AM in response to A.Chakeryby jamesfromwoodbridge,Hi, I have this same problem. Tried to put the volume up using the slide down screen when on lock, on/off sound check/ EU limit removed, but cannot see the volume settings for in-app Facebook. Within the notifications section in the Facebook app settings there is an off/on switch but I cannot see a volume switch in the app settings at all.