I just updated to the latest IOS on my iPhone 5c, and the Medical ID no longer shows up under "Emergency" on my lock screen. Even when I re-enter all the information in the Health app, it does not show up on the lock screen or even save the information within the app. Was this capability removed with the new update and why?
iPhone 5c, iOS 9.0.1
Hello there, phmosh1.
It sounds like you're not seeing your Medical ID on the lock screen of your iPhone 5c, after you updated to the latest iOS 9. The following Knowledge Base article provides some great instruction on verifying that Medical ID shows under "Emergency" on your lock screen:
Use Health on your iPhone or iPod touch - Apple Support
Medical ID
To make your important health information accessible in case of emergencies, you can personalize your Medical ID on your iPhone.
To add emergency contacts and health information like your birth date, height, and blood type, tap Medical ID > Edit.
Turn on Show When Locked to make your Medical ID available from the Lock screen. In an emergency, this gives people who want to help some important information, like the emergency contacts you've entered.
Here's how to access Medical ID on a locked iPhone:
- Swipe to unlock.
- Tap Emergency.
- Tap Medical ID, on the emergency call screen.
Thanks for reaching out to Apple Support Communities.
Kind Regards.
Hello there, phmosh1.
It sounds like you're not seeing your Medical ID on the lock screen of your iPhone 5c, after you updated to the latest iOS 9. The following Knowledge Base article provides some great instruction on verifying that Medical ID shows under "Emergency" on your lock screen:
Use Health on your iPhone or iPod touch - Apple Support
Medical ID
To make your important health information accessible in case of emergencies, you can personalize your Medical ID on your iPhone.
To add emergency contacts and health information like your birth date, height, and blood type, tap Medical ID > Edit.
Turn on Show When Locked to make your Medical ID available from the Lock screen. In an emergency, this gives people who want to help some important information, like the emergency contacts you've entered.
Here's how to access Medical ID on a locked iPhone:
- Swipe to unlock.
- Tap Emergency.
- Tap Medical ID, on the emergency call screen.
Thanks for reaching out to Apple Support Communities.
Kind Regards.
I too have this problem. I update medical id data and exit app. When I next access health app all the data is missing. The solution to the problem does not work.
Help please.
Medical ID gone after newest IOS update
