I am unable to update or synch my classic old and beautiful Ipod. Any ideas how I might go about this please?

Question

I am unable to update or synch my classic old and beautiful Ipod. Any ideas how I might go about this please?

Hi.......please help an oldie yet goodie 🙂

I am unable to update or synch my classic old and beautiful Ipod

The unit does not have blue tooth. I was using it quite happily on my old computer with windows XP. Since then I have gone up several versions of software on my computers, changed computers even. Then it occurred to me I ought to be looking at backing up and updating the Ipod itself. Because most of the time it sits in a speaker cradle and has 1812 tunes on it I haven't really done much other than play it. Now of course I cannot connect it to a computer to update it at all.....the computer simply does not recognise it 😟

Details are

Software Version 1.2.1

Model P9830B

Capacity 60 GB of which only 44.2 is utilised.

Any ideas of how I can move forward greatly appreciated

Thank you

iPod classic, iOS 1.x, Engraved Birthday pressie from my h

Posted on Sep 28, 2015 11:44 AM

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Answer 1

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turingtest2

Level 10

272,881 points

Sep 29, 2015 11:01 AM in response to Ferriby Storm

See Corrupt iPod classic.

Is your current computer running Mac or Windows, and what version of the operating system? On Windows certain anti-virus and firewall products may prevent iTunes from communicating with the device, or you could have a faulty cable, or fluff in the docking port. It is probably running the current firmware. iTunes doesn't back up non-iOS devices but if there is media on the device which isn't in your library, and you can establish content, then there is a data recovery tip included in the linked post.

tt2

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Answer 2

Sep 29, 2015 11:03 AM in response to turingtest2

Hi thank you

I will give it a try

The cable seems to work for recharging ok.

My lap top is windows 7

The computer recognises something is plugged into the USB but is unable to recognise what it is.....

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Answer 3

turingtest2

Level 10

272,881 points

Sep 29, 2015 3:08 PM in response to Ferriby Storm

Make sure the iPod Service is running. Press WinLogoKey+R, then type in services.msc and press enter/return.

There are 30 pins in the iPod classic dock port. Some do power, others do data. Charging isn't enough to prove that neither the device or the cable are faulty.

tt2

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Answer 4

Sep 29, 2015 3:09 PM in response to turingtest2

ok thank you ..... I am on with it 🙂

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Answer 5

Bobalu2

Level 1

0 points

Oct 2, 2015 12:13 PM in response to turingtest2

I did that and services.msc wasn't there.How do I get it loaded?

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Answer 6

turingtest2

Level 10

272,881 points

Oct 2, 2015 1:47 PM in response to Bobalu2

Which version of Windows are you running? The normal location is %windir%\system32\services.msc where %windir% is the Windows system folder, usually C:\Windows.

Try http://www.techfleece.com/2011/08/15/how-to-start-stop-or-disable-services-in-wi ndows-7/

tt2

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