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Question: iPhone 6s Plus battery percentage getting stuck

My iPhone 6s Plus battery percentage gets stuck frequently. Like for example, it will say 87% all day, and then I'll plug it in for an hour, and it will still say 87%.

The only fix I've found is to power the phone off and then turn it back on. Then the percentage will update correctly, and will usually continue to update properly for awhile. But eventually it gets stuck again.

In the 3 days since it was delivered on Friday, I've had to reboot my iPhone 6s Plus at least four times to fix this issue.

iPhone 6s Plus, iOS 9.0.1

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Question marked as Solved

If your iPhone 6s or iPhone 6s Plus battery percentage doesn't update - Apple Support

Official Apple statement.

Its a software issue and they are looking into a fix.

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Question marked as Helpful

Oct 8, 2015 5:50 PM in response to jonbonn In response to jonbonn

OK. Does anyone here play candy crush or any other games where you can change time and get more lives? If you do, this MIGHT be the issue. Software is confused when you change dates and times and doesn't know how to show true battery life. Pretty sure they can fix with update in the future. Or I could be totally wrong. I have an appointment with the genius next week so I'll hear him or her out. My real concern is this Samsung vs TSMC chips that are in our phones. Apple used 2 kinds of chips and I have the Samsung one. TSMC is supposedly better for battery life and runs cooler according to the techie youtubers. Apple... Arg!

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Sep 30, 2015 10:48 AM in response to jonbonn In response to jonbonn

still trying different things restored back to default they thought my back up was the problem. batt. % still froze up now running batt. down to zero recharging to 100% will see ??? it is in the phone not my back up will post update tomorrow .

Sep 30, 2015 10:48 AM

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Oct 1, 2015 3:58 PM in response to rec5056 In response to rec5056

Ok ios9.0.2 did not fix batt.% freezeing. Contracted apple i sent them two screenshots. took one waited 15 minutes took the second batt. % steal on same % we shall see want they say ? also not going to charge my phone to night it is froze on 96% now will take more screenshots with batt. showing 96% and one right after i reset it could be low 20's

Oct 1, 2015 3:58 PM

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Oct 2, 2015 10:22 PM in response to jonbonn In response to jonbonn

I have iphone 6s and iOS 9.0.2. My battery percentage stopped showing at the top of the screen right after I backed up my phone to my mac. The battery icon was still there, but the percentage was gone. I went into settings/battery and toggled the "show percentage" green slider on and off many times, it made no difference.

I was about to reboot the phone to see if that helped. So I pressed the display on/off button and the home (fingerprint) button at the same time, intending to hold them down long enough to reboot the phone. However, as soon as I pressed these buttons simultaneously, the battery percentage popped back into the status line at the top of the screen and I didn't even need to reboot the phone after all.

This just happened 5 minutes ago so maybe it's just an anecdote rather than data, but I thought I would share it on this thread.

Oct 2, 2015 10:22 PM

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Oct 3, 2015 10:57 AM in response to dimps02 In response to dimps02

Please let us know what you find out from Apple.

I can confirm 9.0.2 does not resolve the issue. My battery was at 100% all morning for several hours. I rebooted and it changed to 92%. And as usual, after the reboot, it fixes itself for awhile (already dropped to 91%).

Oct 3, 2015 10:57 AM

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Question: iPhone 6s Plus battery percentage getting stuck