jonbonn

Q: iPhone 6s Plus battery percentage getting stuck

My iPhone 6s Plus battery percentage gets stuck frequently. Like for example, it will say 87% all day, and then I'll plug it in for an hour, and it will still say 87%.

 

The only fix I've found is to power the phone off and then turn it back on. Then the percentage will update correctly, and will usually continue to update properly for awhile. But eventually it gets stuck again.

 

In the 3 days since it was delivered on Friday, I've had to reboot my iPhone 6s Plus at least four times to fix this issue.

iPhone 6s Plus, iOS 9.0.1

Posted on Sep 28, 2015 12:16 PM

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Q: iPhone 6s Plus battery percentage getting stuck

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  • by tarek1980441,

    tarek1980441 tarek1980441 Mar 31, 2016 4:26 AM in response to Nayminhtun
    Level 1 (4 points)
    Mar 31, 2016 4:26 AM in response to Nayminhtun

    I agree with you.

     

    I have iPhone 6s (64 GB) TSMC model { Updated to iOS 9.3 } & still battery indicator doesn't provide right read for the battery status ????!!!!

     

    for me while charging I keep time set to automatic & WiFi is on, this steps does make progress but still doesn't provide right read for battery percentage !!!

     

    By the way keep time automatic drain battery faster !!!

     

    Apple should take good care regarding this issue & iOS 9.3 doesn't fix this issue.

     

     

    come on Apple fix this stupid issue !!!!!!!!!!!!!!!!

  • by Nayminhtun,

    Nayminhtun Nayminhtun Apr 2, 2016 3:24 AM in response to tarek1980441
    Level 1 (8 points)
    iPhone
    Apr 2, 2016 3:24 AM in response to tarek1980441

    Yep fri,i m very very annoying for battery percentage misleading issue...

    Meantime,Nothing to do and wait for Next ios version.

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Apr 2, 2016 7:09 AM in response to Nayminhtun
    Level 8 (38,305 points)
    Mac OS X
    Apr 2, 2016 7:09 AM in response to Nayminhtun

    Nayminhtun wrote:

     

    Meantime,Nothing to do and wait for Next ios version.

    Which won't fix the problem. The problem is your phone, not any specific iOS version. Take it to an Apple store, or try one or more of the many ways to fix this that you can find with a Google search.

  • by Nayminhtun,

    Nayminhtun Nayminhtun Apr 2, 2016 7:21 AM in response to Lawrence Finch
    Level 1 (8 points)
    iPhone
    Apr 2, 2016 7:21 AM in response to Lawrence Finch

    really??....Did u experienced with ur phone like this problem?????

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Apr 2, 2016 7:23 AM in response to Nayminhtun
    Level 8 (38,305 points)
    Mac OS X
    Apr 2, 2016 7:23 AM in response to Nayminhtun

    No, I didn't. And neither did hundreds of millions of other users. Because if they did they would post about it and you would see many thousands of posts about the same issue, if it was a problem with a specific version.

  • by Nayminhtun,

    Nayminhtun Nayminhtun Apr 2, 2016 7:29 AM in response to Lawrence Finch
    Level 1 (8 points)
    iPhone
    Apr 2, 2016 7:29 AM in response to Lawrence Finch

    Ok.i will go and check with Authorised Apple store.

    Thks a lot for ur reply.

    I m very very unlucky     

  • by kkkitty_cat,

    kkkitty_cat kkkitty_cat Apr 2, 2016 4:41 PM in response to Nayminhtun
    Level 1 (4 points)
    Apr 2, 2016 4:41 PM in response to Nayminhtun

    I've noticed recently (within the past 3 days) that my battery percentage gauge is stuck at 100%. Regardless of what I do, it's always at 100 and then will promptly die without warning. Spent a couple of hours on the phone with several Apple employees today. Went through all the suggestions and did a factory reset. Still didn't fix the problem and the manager I spoke to was baffled. He suggested I take it to the Genius Bar and get it swapped out for a new phone. He did offer to waive the fee since my phone is outside its warranty, but I'd rather not have to get a new phone at all. Anyone else with this specific problem?

  • by Jonnydynamite,

    Jonnydynamite Jonnydynamite Apr 14, 2016 12:23 PM in response to Lawrence Finch
    Level 1 (4 points)
    Apr 14, 2016 12:23 PM in response to Lawrence Finch

    I think there are enough people here with the same problem to indicate that this not an isolated issue. I have never set the time from automatic to manual and I'm having the same problem. Just because you haven't experienced it doesn't mean it isn't happening to others. The update to 9.3.1 has not fixed the issue either. Really poor from apple not to have patched a fix for this yet

  • by Nayminhtun,

    Nayminhtun Nayminhtun Apr 16, 2016 8:40 AM in response to Jonnydynamite
    Level 1 (8 points)
    iPhone
    Apr 16, 2016 8:40 AM in response to Jonnydynamite

    Yes,absolutely right.IOS 9.3.1 can't fix this issue.

  • by Scapegoat81,

    Scapegoat81 Scapegoat81 Apr 17, 2016 8:39 AM in response to jonbonn
    Level 1 (4 points)
    Apr 17, 2016 8:39 AM in response to jonbonn

    In my situation, it's only present when I use a 3rd party charger such as my Anker E5. It's not the lightning cable either cuz I checked it in an official apple cube charger. Yesterday I plugged it into my Anker E5, it got stuck at 93% for about an hour, I unplugged & did a hard reset, then plugged into genuine iPad charger to finish the charge. It ended up working but at the same time it seems my battery has been draining extremely fast. That could be a whole other issue though.

     

    IPhone 6s

    iOS 9.3.1

  • by klamb200,

    klamb200 klamb200 Apr 21, 2016 6:53 AM in response to jonbonn
    Level 1 (4 points)
    Apr 21, 2016 6:53 AM in response to jonbonn

    I'm not entirely sure it's a hardware issue as I never had the issue until I updated to the latest software, therefore my only guess is that it must be something to do with the software. I've been using the supplied power cord to charge my phone, so isn't that either. It's really baffling! Hopefully something gets sorted soon. I'm not even going to bother with asking Apple to replace my phone if there are others who have done this and still experienced the problem with their new handset.

  • by sarahjm610,

    sarahjm610 sarahjm610 May 1, 2016 3:49 PM in response to klamb200
    Level 1 (12 points)
    iPhone
    May 1, 2016 3:49 PM in response to klamb200

    I've had the same incorrect battery issue with my iPhone 6 since the beginning of the year, mostly started with iOS 9.2.1.

    people from Apple have said the bug is trying to be fixed but through the newest updates, it's actually gotten worse. My phone died yesterday at 100% after chsrging it for 5 hours overnight, I only used the phone for 22 minutes before it died and when plugged in, said 87%.

    apple needs to fix this issue, because my phone is now completely useless and inconvenient, so I may be forced to go to another mobile company like samsung, because it's just too much hassle now.

    ive done all the resets and updates, none work.

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch May 1, 2016 3:56 PM in response to sarahjm610
    Level 8 (38,305 points)
    Mac OS X
    May 1, 2016 3:56 PM in response to sarahjm610

    There are two different problems that will show this symptom. One is caused manually changing the date and time to cheat on some apps. If you do that, don't. The other is the battery gauge needs to be recalibrated.

    To recalibrate your battery gauge:

    • Charge to 100%
    • Run the battery down until the phone shuts off
    • If it shuts off above 1% charge it for a minute only, then continue running the battery down. Repeat until it makes it to 1% before shutting off
    • Charge it to 100% again

    If the battery is not defective this should fix it.

  • by aliasghar1982,

    aliasghar1982 aliasghar1982 May 20, 2016 11:33 PM in response to jonbonn
    Level 1 (8 points)
    May 20, 2016 11:33 PM in response to jonbonn

    hi everybody i have an iphone 6s updated to ios 9.3.2

    my problems began when i upgrade to 9.3.1

    i have two problems one is that sometimes my battery 'recentage get stucked and the problem doesn't solve by restarting when i restart it shows 1% i should try to empty it completely then after some try it begin to charge, the other problem is that when i connect the charger my receiving signal drops and usually it shows no service when i disconnect charger again signals come back

    anybody have the same problems?

    restarting is a bad solution for me because it stucks in 1% and need lot of attempts to charge again

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch May 21, 2016 7:38 AM in response to aliasghar1982
    Level 8 (38,305 points)
    Mac OS X
    May 21, 2016 7:38 AM in response to aliasghar1982

    Read the message above yours in the thread. If that doesn't fix it your phone probably has a hardware problem.

     

    You can check the condition of your battery with the Battery Life app in the app store.

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