jonbonn
Level 1 (18 points)
iPhone

Q: iPhone 6s Plus battery percentage getting stuck

My iPhone 6s Plus battery percentage gets stuck frequently. Like for example, it will say 87% all day, and then I'll plug it in for an hour, and it will still say 87%.

 

The only fix I've found is to power the phone off and then turn it back on. Then the percentage will update correctly, and will usually continue to update properly for awhile. But eventually it gets stuck again.

 

In the 3 days since it was delivered on Friday, I've had to reboot my iPhone 6s Plus at least four times to fix this issue.

iPhone 6s Plus, iOS 9.0.1

Posted on Sep 28, 2015 12:16 PM

by bryan.vance,Solvedanswer
bryan.vance bryan.vance
Level 3 (881 points)
iPhone
A:

If your iPhone 6s or iPhone 6s Plus battery percentage doesn't update - Apple Support

Official Apple statement. 

Its a software issue and they are looking into a fix.

Posted on Jan 16, 2016 6:10 PM

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Q: iPhone 6s Plus battery percentage getting stuck

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  • by shahzad khalid,

    shahzad khalid shahzad khalid Jun 20, 2016 2:58 PM in response to shahzad khalid
    Level 1 (8 points)
    iPhone
    Jun 20, 2016 2:58 PM in response to shahzad khalid
    Looking forward for your reply

  • by ZxYxZ_ZxYxZ,

    ZxYxZ_ZxYxZ ZxYxZ_ZxYxZ Jun 22, 2016 7:54 PM in response to jonbonn
    Level 1 (4 points)
    Jun 22, 2016 7:54 PM in response to jonbonn

    You actually need to have your battery change. That happened to me before, worst case scenario is that your  screen turns blue and your phone keeps on restarting which may affect some parts of your phone. Battery.

  • by mohammadha1380,

    mohammadha1380 mohammadha1380 Aug 12, 2016 11:32 PM in response to jonbonn
    Level 1 (4 points)
    iPhone
    Aug 12, 2016 11:32 PM in response to jonbonn

    Fix your iPhone battery’s stuck percentage

     

    Apple has recognized the issue and is supposedly researching a fix that they will include in their next iOS update. On their own support page Apple states, “If you change the time on your iPhone 6s or iPhone 6s Plus manually or change time zones when traveling, you might notice that the battery percentage doesn’t update.” So, that’s what they are saying could be the cause, but don’t have a software fix. So while we wait for that to get pushed out, we can do a little troubleshooting on our end.

    1. Make sure that your iPhone’s data and Wi-Fi are on and connected
    2. Open Settings -> General -> Date & Time
    3. Toggle the switch for Set Automatically Off and On again. The switch will turn gray, then green.
    4. Restart the iPhone by holding down the Sleep/Wake and Home button until you see the Apple logo

     

     

    Once your device has restarted you should see the battery icon back to normal. Some users have also said that simply messing around with the date and time can also temporarily fix the error. Simply, toggle Set Automatically ON/OFF multiple times, or switch time zones as well.

    If these steps do not work, well, here is what Apple says, “If this happens again and you didn’t change the time or time zone on your device, contact Apple Support. Apple is aware of this issue and is investigating the cause and a solution.”

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Aug 13, 2016 5:38 AM in response to mohammadha1380
    Level 8 (38,305 points)
    Mac OS X
    Aug 13, 2016 5:38 AM in response to mohammadha1380

    Your link is broken, and Apple fixed it 6 months ago.

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