jonbonn

Q: iPhone 6s Plus battery percentage getting stuck

My iPhone 6s Plus battery percentage gets stuck frequently. Like for example, it will say 87% all day, and then I'll plug it in for an hour, and it will still say 87%.

 

The only fix I've found is to power the phone off and then turn it back on. Then the percentage will update correctly, and will usually continue to update properly for awhile. But eventually it gets stuck again.

 

In the 3 days since it was delivered on Friday, I've had to reboot my iPhone 6s Plus at least four times to fix this issue.

iPhone 6s Plus, iOS 9.0.1

Posted on Sep 28, 2015 12:16 PM

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Q: iPhone 6s Plus battery percentage getting stuck

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  • by Lear Mei,

    Lear Mei Lear Mei Oct 8, 2015 1:56 AM in response to jonbonn
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    Oct 8, 2015 1:56 AM in response to jonbonn

    same issue 6s 64G.  am in Hong Kong so seems a universal issue.  was asked by genius to restore from itunes, setup as new, and then restore/not restore backup.  the issue still wouldn't go away.

  • by shannonfromnorseman,

    shannonfromnorseman shannonfromnorseman Oct 8, 2015 2:34 AM in response to Lear Mei
    Level 1 (0 points)
    Oct 8, 2015 2:34 AM in response to Lear Mei

    yesterday I tried the fully flat then recharge but that hasn't worked.

  • by ukdamon,

    ukdamon ukdamon Oct 8, 2015 4:11 AM in response to jonbonn
    Level 1 (0 points)
    Oct 8, 2015 4:11 AM in response to jonbonn

    I have a problem with this issue also.  I have an iPhone 6 Plus and an older iPad and both are not charging at all with any cable that I have.  The phone is now flat and even after a full factory setting re-set it is still the same.  Are Apple aware of this issue?

    Is the phone battery actually flat, or is it just showing me it is flat?

     

    Damon

  • by jonbonn,

    jonbonn jonbonn Oct 8, 2015 6:08 AM in response to rec5056
    Level 1 (18 points)
    iPhone
    Oct 8, 2015 6:08 AM in response to rec5056

    Just to clarify what is happening in my case, my iPhone 6s Plus battery percentage randomly gets stuck on both draining and charging. I had my phone plugged in all night while sleeping, woke up to it stuck at 95%. Rebooted and it went to 100%.

  • by SaraJ0517,

    SaraJ0517 SaraJ0517 Oct 8, 2015 7:17 AM in response to jonbonn
    Level 1 (0 points)
    Oct 8, 2015 7:17 AM in response to jonbonn

    I am having this same problem as well. I have a two week period where best buy mobile will take the phone back and give me a new one for free if it's not working correctly. Not sure what I should do. I know of people who have the iPhone 6s (not plus) that are having the same problem.

  • by sfrydah,Helpful

    sfrydah sfrydah Oct 8, 2015 5:50 PM in response to jonbonn
    Level 1 (5 points)
    Oct 8, 2015 5:50 PM in response to jonbonn

    OK. Does anyone here play candy crush or any other games where you can change time and get more lives? If you do, this MIGHT be the issue. Software is confused when you change dates and times and doesn't know how to show true battery life. Pretty sure they can fix with update in the future. Or I could be totally wrong. I have an appointment with the genius next week so I'll hear him or her out. My real concern is this Samsung vs TSMC chips that are in our phones. Apple used 2 kinds of chips and I have the Samsung one. TSMC is supposedly better for battery life and runs cooler according to the techie youtubers. Apple... Arg!

  • by KCBKCB,

    KCBKCB KCBKCB Oct 8, 2015 6:46 PM in response to sfrydah
    Level 1 (1 points)
    Oct 8, 2015 6:46 PM in response to sfrydah

    I had wondered if maybe this issue was specific to the chip type, but I have the TSMC chip and am having the issue.

  • by Gads74,

    Gads74 Gads74 Oct 8, 2015 11:18 PM in response to sfrydah
    Level 1 (0 points)
    Oct 8, 2015 11:18 PM in response to sfrydah

    I Was about to say the same thing ... Days i don't mess with the click all is fine .... Days I mess with the time results in battery % issue .... Have to hard reset with home button and power to make all right again

  • by ajnavy41,

    ajnavy41 ajnavy41 Oct 9, 2015 12:45 AM in response to punuru
    Level 1 (0 points)
    Oct 9, 2015 12:45 AM in response to punuru

    It's a problem for me too.  I have replaced my iphone 6s already and same problem again.  Playing a game and percentage shows 80% (which I know is wrong because I've been playing for over an hour) but reboot and its at 30%.  I charge it all night and wake up to it at 67%.  Do a reboot and its at 100%.   It is interesting that there was a mention of candy crush and changing the date for more moves.  I have been doing that and have the issues.  I'm going to stop doing that and see if it resolves itself.  On my first 6s I called and described the percentage problem and they said it must be a bad phone.  So I exchanged it within 2 days of having it.  First day and it's a problem again. Get yo sh*# together apple!

  • by ukdamon,

    ukdamon ukdamon Oct 9, 2015 1:18 AM in response to jonbonn
    Level 1 (0 points)
    Oct 9, 2015 1:18 AM in response to jonbonn


    Well my phone has finally died, it will not charge and the battery is now dead, so I cannot do anything with it.  I will take it to my nearest Apple Store on Sunday.  I do feel that the Apple Store should be responsible for this.  My phone was fine before I upgraded to 9.0.2.

  • by Minchochi,

    Minchochi Minchochi Oct 9, 2015 7:06 PM in response to sfrydah
    Level 1 (5 points)
    Oct 9, 2015 7:06 PM in response to sfrydah

    I've changed the time around, though I don't remember if it happened before or after and I haven't done it in a while. However, I can say that so far the battery indicator is working so far after I restarted my phone.

  • by rlister124,

    rlister124 rlister124 Oct 11, 2015 4:58 PM in response to jonbonn
    Level 1 (0 points)
    Oct 11, 2015 4:58 PM in response to jonbonn

    Same problem on 6s running 9.0.2.

  • by Lear Mei,

    Lear Mei Lear Mei Oct 11, 2015 5:43 PM in response to sfrydah
    Level 1 (0 points)
    Oct 11, 2015 5:43 PM in response to sfrydah

    i stopped changing time.  and the batt issue was gone for the past 4 days.  OR would apple be able to do something at background to fix this universal issue

  • by sfrydah,

    sfrydah sfrydah Oct 11, 2015 7:48 PM in response to sfrydah
    Level 1 (5 points)
    Oct 11, 2015 7:48 PM in response to sfrydah

    So... I had my genius appointment today.Before the appointment, I played candy crush and changed the time as usual to get more lives. Had my battery percentage stuck at 38%. Charged the phone for 2 hours before the appointment. When I arrived at the store, I restarted the phone by pressing the home and power button and like magic, the percentage was at 100% Genius was like "what happened?" I told him, "I don't know, you tell me!" He had no choice but to swap my phone out. He wished me luck and here I am. First thing I did was download lirium lite and check to see if my "new" phone had the Samsung or TSMC chip. TSMC baby! My previous phone had the Samsun made chip.(check out chipgate on youtube. pretty funny) I played some more candy crush and changed the time again to the future and back and same glitch. Definitely a software glitch! Bottom line, I am happy to have the non samsung chip on my phone. Apple should not have done this...

  • by DeadApples,

    DeadApples DeadApples Oct 11, 2015 8:24 PM in response to sfrydah
    Level 1 (0 points)
    Oct 11, 2015 8:24 PM in response to sfrydah

    Hey sfrydah,

     

    Using lirium lite, which section tells you about the chip? Having the same problem and I also play candy crush.

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