I received a message on iOS, but not on Mac

I am connected to iCloud with both my Mac and my iPhone. I received a message (via Messages) from my Mom on my iPhone, but I didn't receive it on my Mac. When I look up my mom's contact card in Contacts on the Mac, there is no message icon next to her phone number like there is on the iOS version.


How can I fix this? I don't have this problem with any of my other contacts.

Posted on Sep 28, 2015 1:06 PM

Reply
3 replies

Sep 28, 2015 4:02 PM in response to Kris Hunt

If the problem is that cellular text messages are not forwarded from your iPhone, follow the instructions in this support article, under the heading

To use Continuity for SMS and MMS with your iPhone and your Mac, iPad or iPod touch

Note that if you've enabled two-step verification for your Apple ID, you must generate an application-specific password and enter it when you sign in to iMessage.

Sep 30, 2015 1:37 PM in response to Kris Hunt

Hi,


iMessages is it's own system with it's own server.

Your Apple ID you use might well be the same as your iCloud one but that is as close as they get.


As the others have suggested it is worth double checking the settings on the iPhone (Specifically Send and Receive in Settings > Messages).


How are you syncing the Contacts apps to each other ?

They needs to be linked to show the same info such as whether an iPhone Number is an iMessages ID.


If you manually type your Mother's name in the To spot on the Mac does it offer you the iPhone Number ?



User uploaded file

9:37 p.m. Wednesday; September 30, 2015


 iMac 2.5Ghz i5 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

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I received a message on iOS, but not on Mac

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