HT201855: Get help if you have issues using a POP email account with more than one device

Learn about Get help if you have issues using a POP email account with more than one device
MulanHank

Q: I am having a problem with my I Phone 5S E-Mail.

Several days ago I installed updates from Apple. After doing so one of the e-mail accounts on the phone stopped receiving messages. I deleted the account and tried to reinstall. (It is a pop account that I have set up through Yahoo but not a yahoo.com address.) When I tried at re-add the account as a yahoo account, as I have done previously, the phone would not let me do so, said a yahoo account already existed. I added as "Other" and manually loaded the settings as I copied from my outlook. The phone now receives and send e-mails fine but when i delete e-mails through outlook (which also deletes from the server) the e-mails remain on the phone, i have to manually delete them. Can anyone help me solve this? Thanks

iPhone 5c, iOS 9.0.1

Posted on Sep 28, 2015 3:01 PM