I cannot enable Wifi calling on my iPhone 5s after upgrading to iOS9. My carrier is ATT. According to Apple's instructions, you go to Settings-Phone-Wifi calling. I do not have a "Wifi Calling" choice under Settings-Phone. Could it be hiding somewhere else? Or is there some way to make it appear?
Thanks
iPhone 5s
Greetings jeremy73,
Thanks for the question. If I understand correctly, WiFi Calling is not listed in the phone settings. I would recommend that you read this article, it may be able to help the issue.
Make a call with Wi-Fi Calling - Apple Support
- Go to Settings > Phone > Wi-Fi Calling and make sure that Wi-Fi Calling is on.
- Restart your iPhone.
- Connect to a different Wi-Fi network. Not all Wi-Fi networks work with Wi-Fi Calling.
- Turn Wi-Fi calling off and then on again.
- Go to Settings > General > Reset and tap Reset Network Settings.
Thanks for using Apple Support Communities.
Take care
Thank you for your response, but unfortunately I followed the instructions in that article prior to posting. I reset my network settings again tonight. I still do not have WiFi Calling listed in the phone settings. So I can't turn Wi-Fi calling on or off, it just isn't there.
Thank you for using the Apple Support Community. Due to the nature of your issue you may find more information by using another one of Apple's support resources - https://expresslane.apple.com/GetproductgroupList.action
Wi-Fi calling should be available with AT&T and an iPhone 5C or later. Please review this article again and if it does not help you I would contact AT&T. Good luck.
AT&T has not rolled out WiFi calling in all areas yet.
Wifi calling on iOS9 with iPhone 5s and ATT
