JazzieFayy

Q: My iPhone 6s home button is really hot and the device won't turn on

i have had my phone since Friday, and this morning when I woke up the home button was burning hot and the screen is just black. I went to bed with it working just fine last night, plugged it in to charge, and now it won't work. Nothing else is hot, not even the charging port, just the home button is on fire. I have had the phone unplugged for an hour and the button is still on fire.  I had just made the choice to switch from a Samsung to this iPhone and need to say it makes me slightly regret my choice because I have always known that apple products have tons of issues. I an not happy that I have had this phone for less than 5 days and this is happening. Anyways, is there anything i can do to fix it without having to go into the apple storeI did not finish setting up my iCloud, so to lose all of information because of a defective phone will not make me happy.

iPhone 6s, iOS 9.0.1, null

Posted on Sep 29, 2015 8:07 AM

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Q: My iPhone 6s home button is really hot and the device won't turn on

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  • by yianni_s,

    yianni_s yianni_s Jan 5, 2016 3:34 AM in response to JazzieFayy
    Level 1 (0 points)
    Jan 5, 2016 3:34 AM in response to JazzieFayy

    this happened to me a few minutes after new years to take pics and screen was off and hot home button and phone was running 9.2 ios

  • by Kate Pregler,

    Kate Pregler Kate Pregler Jan 8, 2016 8:27 PM in response to JazzieFayy
    Level 1 (0 points)
    Jan 8, 2016 8:27 PM in response to JazzieFayy

    Happened to me and I got my 6s weekend after thanksgiving and it's running os 9.2, so I doubt getting a new phone will permanently fix the problem...

  • by Jon: Mac/Video Enthusiast,

    Jon: Mac/Video Enthusiast Jon: Mac/Video Enthusiast Jan 10, 2016 6:57 AM in response to chardp
    Level 1 (80 points)
    Jan 10, 2016 6:57 AM in response to chardp

    This exact thing just happened to me.

  • by mrice4676,

    mrice4676 mrice4676 Jan 12, 2016 9:38 AM in response to Jon: Mac/Video Enthusiast
    Level 1 (0 points)
    Jan 12, 2016 9:38 AM in response to Jon: Mac/Video Enthusiast

    This happened to me this morning too and the suggested fix worked.  I wonder if this has to do with the iCloud backup in the middle if the night while on the charger?  Just a thought...

  • by soycande,

    soycande soycande Jan 12, 2016 10:39 AM in response to Hudmonkey
    Level 1 (0 points)
    Jan 12, 2016 10:39 AM in response to Hudmonkey

    Very helpful thanks! I panicked!

  • by GlitterLioness,

    GlitterLioness GlitterLioness Jan 17, 2016 1:13 AM in response to Hudmonkey
    Level 1 (0 points)
    Jan 17, 2016 1:13 AM in response to Hudmonkey

    I had this problem today after having my iPhone 6s 128g in my purse, with about 80% battery, not charging.  Running iOS 9.2 with Samsung chip.  while I am greatf that there was a temporary fix, this seems to be a problem that I hope Apple will fix.

  • by ramilfromparanaque,

    ramilfromparanaque ramilfromparanaque Jan 17, 2016 9:10 PM in response to GlitterLioness
    Level 1 (0 points)
    Jan 17, 2016 9:10 PM in response to GlitterLioness

    I had the same experience.

     

    - Charged phone before sleeping

    - Woke-up with black screen

    - Plugged and unplugged to make sure

    - Still in black screen and home button is really hot!

    - Did the hard restart as mentioned on forums

     

    I'm currently on IOs 9.0. But I think that OS is not the issue here since I see similar occurrence with phone's having the latest IOs version. Same with phones left charging overnight or no charging at all and chipsets used if it's Samsung or any other brand. All instances still having the same black screen and very hot home button.

     

    I got in late at the office because my alarm did not work. Very frustrating. Plus seeing that there are tons of users having the same issue, made me think to just get it replaced. Though still no assurance of getting it fixed. I guess I have to go to my line service provider to file for a replacement since I did not get the phone directly from Apple Store. 

     

    Looking forward to wasting more time in talking to customer service people, tech reps, etc. Painful!...

    Any suggestions?

  • by Fabio.101,

    Fabio.101 Fabio.101 Jan 24, 2016 3:30 AM in response to JazzieFayy
    Level 1 (0 points)
    Jan 24, 2016 3:30 AM in response to JazzieFayy

    OMG this just saved my life, i was connected to my laptop taking some pictures off my phone, i turned my laptop off got my phone/ 6s/ 64g and the home button too was sizziling hot. Left it without connection and went to sleep. I got up, it was still the same.... thanxx to these posts, I'm alive again... Taking it to an apple store for a checkup.. I had to take my beautiful glitter sticker skin, just to make sure it recieved plenty air for it to cool down, guess i have to buy a new one!!!

  • by sushiflower,

    sushiflower sushiflower Jan 25, 2016 4:15 PM in response to Fabio.101
    Level 1 (0 points)
    Jan 25, 2016 4:15 PM in response to Fabio.101

    I am so relieved this happened to other people and not just me. I've had my 6s for a week now and this just happened to me today. I waited a few hours as I was in a long meeting and finally the battery plug in screen came on. I've had every single iphone that has come out and never had this happen. Hopefully this is something an update will fix. Mine was on 54% battery life when it happened. But it was completely drained when it came back on.

  • by mrice4676,

    mrice4676 mrice4676 Jan 25, 2016 4:22 PM in response to sushiflower
    Level 1 (0 points)
    Jan 25, 2016 4:22 PM in response to sushiflower

    This just happened again to me last night, with the replacement iPhone 6s Plus I was given a few weeks ago when it happened the first time!  At this point, I just do not trust leaving my phone on the charger overnight, as this is the second time it caused me to wake up late for work. I really wish Apple would knowledge and address this issue, as this is exceptionally frustrating.

  • by dancingsnake,

    dancingsnake dancingsnake Feb 6, 2016 1:12 PM in response to Hudmonkey
    Level 1 (0 points)
    Feb 6, 2016 1:12 PM in response to Hudmonkey

    Thanks this happened to me just now, fix worked well.

    it also INSTANTLY fixed the HOT button issue!!!!

  • by mrice4676,

    mrice4676 mrice4676 Feb 6, 2016 1:40 PM in response to dancingsnake
    Level 1 (0 points)
    Feb 6, 2016 1:40 PM in response to dancingsnake

    I'm at sure about everybody else, but I actually had this happen one night and my phone was not even on the charger!  At that point, I realized that the iCloud backup was what was causing this problem.  Ever since I turned off the iCloud back up, which typically took place in the middle of the night, I have not had this issue. Hopefully this helps!

  • by destacado222,

    destacado222 destacado222 Feb 6, 2016 8:22 PM in response to dancingsnake
    Level 1 (0 points)
    Feb 6, 2016 8:22 PM in response to dancingsnake

    same. the hot buttom almost immediately went away

  • by denipo,

    denipo denipo Feb 8, 2016 9:09 AM in response to JazzieFayy
    Level 1 (0 points)
    Feb 8, 2016 9:09 AM in response to JazzieFayy

    Same with me.

    Got my phone out of my pocket, turned off.

    The Home button was very hot and my iphone 6s , 64 gb , IOS 9.2.1 (13D15) was not responsive. There were 56% of a charge left.

    Holding the power and home button put back to life.

    So far the first case, the phone is few months old only.

    I guess if it happens again, will bring it to apple.

  • by Veru6s,

    Veru6s Veru6s Feb 13, 2016 1:10 PM in response to JazzieFayy
    Level 1 (0 points)
    Feb 13, 2016 1:10 PM in response to JazzieFayy

    Just happened the same to me! I got scared!

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