HT204447: If you can’t change your iTunes Store country or region

Learn about If you can’t change your iTunes Store country or region
asifrahman

Q: Is there any way to add two account to one icloud account ?

Hi All

I am facing a problem with my app store account. I was  living in Japan, so i have my japanese credit card linked to my account and billing address was also same. But right now i have moved to US, so my japanese credit card became invalid, and  with my new US credit card i couldnt change my country/region as well as update my credit card information in app store. Because  every time i wanted to change my billing address, it asked me to update my credit card info. But unfortunately my credit card is from Discover , which is not listed in the options !!! On the other hand , if i wanted to change the country/region it asked me to change credit card info !!!

iPhone 6s, iOS 9.0.1, App store

Posted on Sep 29, 2015 9:05 AM

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Q: Is there any way to add two account to one icloud account ?

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  • by Roger Wilmut1,

    Roger Wilmut1 Roger Wilmut1 Sep 29, 2015 9:09 AM in response to asifrahman
    Level 9 (77,920 points)
    iTunes
    Sep 29, 2015 9:09 AM in response to asifrahman

    Try going to the Payment Details in the Account details in the iTunes Store and selecting 'None' for the credit card. Then try changing country, then enter the new credit card. (I don't know whether this will work but it's worth trying).

     

    Failing that you will probably need to contact Support. Go to https://getsupport.apple.com . Click 'See all products and services', then ' 'iTunes', and then 'iTunes Store', then 'Purchases, Billing & Redemption'.