HT201253: Sync your iPhone, iPad, or iPod touch with iTunes on your computer using USB
Learn about Sync your iPhone, iPad, or iPod touch with iTunes on your computer using USB
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All replies
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Helpful answers
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Sep 29, 2015 12:48 PM in response to bradsteeleby btcompute,Use the usb to Lightning cable to connect to your computer.
Open itunes on the computer.
Your iphone will show up as an icon at the top of the tunes window.
Click on the icon to access your phone.
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Sep 29, 2015 12:48 PM in response to bradsteeleby Pmintz25,Do you have a USB cable for the iPhone? Should be a USB to Thunderbolt cord. If the iPhone shows that it needs to be plugged into iTunes then plug it into a computer with iTunes.
The iPhone is most likely in Recovery mode: If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Hope this helps