I can't get the screen on my Macbook pro to light up when I power it on.
MacBook Pro, I don't know the operating system
Any idea what year it is?
This sounds like a simple test but can you try adjusting the brightness using the keyboard (F5 and F6)?
You can also try a PRAM reset as this deals directly with video card/sound issues.
As Pmintz25 indicates, sub-model is critical as there are MacBook pro sub-models with known serious--sometimes fatal--problems.
First, from another internet device, use this Apple article to find your MBP serial number:
How to find the serial number of your MacBook Pro - Apple Support
Once you have it, enter it into this Apple support page:
https://selfsolve.apple.com/agreementWarrantyDynamic.do
The page will return something like this:
Respond to your own thread with what the first line reads. If your MBP is too old for the Apple page to work, you can find a simialr function on this third-party web page (click the blue letters):
Once we have that we can better advise you on a course of action. Some models with problems may still qualify for a free reaip, others not.
how do I get a Macbook Pro screen to light up? I powered it down to transport it to another location and when I push the button to turn it on, only the keyboard lights up. Please help me.
