My old computer has died so I cannot transfer any information to a new one.

Question

walllis Author

Level 1

0 points

My old computer has died so I cannot transfer any information to a new one.

How can I transfer my iTunes onto my new computer I cannot deauthorise my old one because it

no longer works. I have downloaded new iTunes but it will not let me access the iTunes homepage

to authorise my new laptop. What do I do now...can anyone help please.

iPad 2, iOS 8.1.2

Posted on Sep 29, 2015 2:03 PM

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Answer 1

petermac87

Level 5

7,453 points

Sep 29, 2015 2:18 PM in response to walllis

Reinstall your data from your backup drive. You should also be able to sign into iTunes Store from your new computer and deauthorise it from there, although I am a little confused as your profile only mentions iPad2 and you have posted under the Apple Music on Windows forum.

Maybe explain things a little more clearly for us.

Cheers

pete

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