HT201196: Move from Android to iPhone, iPad, or iPod touch

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Shadowmeepsgirl

Q: Move to ISO not compatible?

My phone which is a myTouch Q runs on Android version 2.3.6. When I go to download the app from the google my phone says "Your device isn't compatible with this version." How do get the correct version for my phone?

Android myTouch Q

Posted on Sep 29, 2015 2:51 PM

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Q: Move to ISO not compatible?

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  • by Michael Black,

    Michael Black Michael Black Sep 29, 2015 2:54 PM in response to Shadowmeepsgirl
    Level 7 (24,450 points)
    Sep 29, 2015 2:54 PM in response to Shadowmeepsgirl

    I have no idea?  This is an iPhone support forum so perhaps you'd get best results asking your question in an Android forum?

  • by Meg St._Clair,

    Meg St._Clair Meg St._Clair Sep 29, 2015 3:19 PM in response to Shadowmeepsgirl
    Level 9 (58,834 points)
    iPhone
    Sep 29, 2015 3:19 PM in response to Shadowmeepsgirl

    Shadowmeepsgirl wrote:

     

    My phone which is a myTouch Q runs on Android version 2.3.6. When I go to download the app from the google my phone says "Your device isn't compatible with this version." How do get the correct version for my phone?

    Move to iOS requires Android 4.0 or higher. So, unless you can update your phone to that version of Android, you'll have to find other ways to migrate your data.

  • by acmpires,

    acmpires acmpires Oct 7, 2015 3:06 PM in response to Meg St._Clair
    Level 1 (0 points)
    Oct 7, 2015 3:06 PM in response to Meg St._Clair

    Move to iOS requires Android 4.0 or higher. So, unless you can update your phone to that version of Android, you'll have to find other ways to migrate your data.

     

    I have Android version 4.0.4 on a Samsung Galaxy S2 LTE (GT-I9210) and it's not working. It's always giving the error "Unable to migrate".