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iphone 6s turned off for no reason and its hard to turn it on even plug it in with computer

Like the Title!

Its the new iphone 6s 128GB and i just use it for about 5 days and it turned off not because it was out of battery.

iPhone 6s, iOS 9.0.1

Posted on Sep 29, 2015 7:59 PM

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262 replies

Oct 1, 2015 8:07 AM in response to tivoboy

tivoboy wrote:


Just happened to me again last night. I had done the same process as before, putting the phone into airplane mode at night turning the wifi back on, wake up and the phone was dead.. The two button reboot did the trick this time though, so that's good. But, I DID notice that the touchid button/home button was very warm, even though the phone had apparently not really been on. When I went to bed the phone had 68% power and once I got it working again (after nine hour overnight) it was down to 63%, which leads me to think that something isn't running furiously to take the phone down. I think there is probably some sort of overheating going on internally and the phone is going into a safety mode.?

I can't seem to find the feedback assistant app on the phone though, shouldn't this be something loaded when on installs the public beta software?

Yes the feedback assistant app should be loaded when it installs the public beta software, but recently, that sometimes doesn't happen. Just go to the beta profile page on your ios device, and re-install the beta profile, and it will re-install the feedback assistant app.

Oct 1, 2015 8:16 PM in response to oooliveee

+1 Happened to me for the 1st time this afternoon.


iPhone 6s 64GB Space Gray

iOS 9.0.2

Phone was in the back pocket of my cycling jersey while on a ride. It was connected to my Garmin Edge cycling computer via BlueTooth and was running the Garmin Connect App LiveTrack function. Screen was off and the phone otherwise was idle.

Two button hard reset required to restart it.

Oct 1, 2015 8:30 PM in response to oooliveee

Just landed in New York, requested my uber and this **** 6S Plus died in the process of waiting for the pickup. This is now the 4th time it's died for no apparent reason and would not come back on until plugged up to power or a hard reset. I've had every iPhone iteration and never had an issue and thus far this one has issues.

Oct 2, 2015 3:55 AM in response to oooliveee

It happened to me for the first time this morning. The phone turned black and none responding to noting. I did a power-home button reset to get the iPhone to working condition. Was in the Apple podcast app when it happened, pressed on pause when suddenly screen came black.


- iPhone 6 64G Gold champagne (preorder at launch date)

- Was updated to iOS 9.0.2 when it was available

Oct 2, 2015 4:33 AM in response to oooliveee

It happened to me for the first time this morning. The phone turned black and none responding to noting. I did a power-home button reset to get the iPhone to working condition. Was in the Apple podcast app when it happened, pressed on pause when suddenly screen came black.


- iPhone 6 64G Gold champagne (preorder at launch date)

- Was updated to iOS 9.0.2 when it was available


Crash report

Oct 2, 2015 6:36 AM in response to perkstvr

Make sure that you report the bugs through the support functions (Chat/call etc), and/or if possible report the issues with the feedback page www.apple.com/feedback


Apple don't monitor these threads so just putting it on here wont sort the issue. From the checks they have done they don't seem to think its a hardware issue. If enough people report it through the feedback they may actually investigate instead of telling people to reboot or restore their phones.

Oct 2, 2015 6:46 AM in response to oooliveee

I had this problem two times and i am able to replicate it. I set the alarm with a song as sound. The song is from apple music, downloaded to the phone (offline available). The iPhone is in Airplane mode and as soon as the alarm should go off the phone dies and i have to restart it by holding the home button plus the stand by button for 10 seconds.


iPhone 6s 64gb silver

iOS 9.0.2

Unlocked from the Apple Store, using Deutsche Telekom


I didn't have this problem with 9.0.1

iphone 6s turned off for no reason and its hard to turn it on even plug it in with computer

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