Wbyrd101

Q: Why isn't Siri working

Siri hasn't worked since I updated to iOS 9

iPhone 6 Plus, iOS 9.0.1

Posted on Sep 29, 2015 8:46 PM

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Q: Why isn't Siri working

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  • by norm123,

    norm123 norm123 Sep 30, 2015 7:27 AM in response to Wbyrd101
    Community Specialists
    Sep 30, 2015 7:27 AM in response to Wbyrd101

    Hi  Wbyrd101

    Sorry to hear that Siri is not working for you. I am unsure how it is not working, not hearing your voice or telling you to try again later, but let's see if we can get it sorted out.

    I would start with the article below to go over issues when Siri isn't available. It will have steps to make sure that you have a connection to the internet so Siri can respond back to you. 

    Use Siri on your iPhone, iPad, or iPod touch
    https://support.apple.com/en-us/HT204389

     

    Get help with Siri

    • If "Hey Siri" isn't working, make sure that "Hey Siri" is turned on under Settings > General > Siri.
    • Siri might say, "Sorry, I'm having trouble connecting to the network," or "Try again in a little while." This is probably a network issue. Check your Internet connection and try again later.
    • If Siri isn't available or responding to questions, see the next section.

    If Siri isn't available, or doesn't understand or respond to questions

    After each step, see if you still need help:

    1. Make sure that your iOS device has an Internet connection through Wi-Fi or cellular data.
    2. On your iOS device, make sure that Siri is turned on under Settings > General > Siri. 
    3. Restart your iPhone, iPad, or iPod touch.
    4. On your iOS device, go to Settings > General > Siri and turn off Siri. Then turn it on again.
    5. Make sure that the microphones on your device aren't blocked. For example, if your device has a protective case, remove it. 
    6. If you're using an iOS device, try to use Siri with a headset. If Siri works, get more help with the microphones on your device.
    7. Contact Apple Support.

    If Siri doesn't make a sound when you hold down the Home button

    On your iPad or iPod touch, Siri will chime when it’s time to ask a question. If you have an iPhone with iOS 9 or later, Siri will vibrate instead. You'll only hear the chime on your iPhone with iOS 9 or later when you're using headphones.


    Let me know if this helps you out or if you need further assistance. 

    Have a good day