Q: I tried to update my iphone 6 to ios 9.0.1. But it is neither getting updated nor getting switched on. What should i do?
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Sep 30, 2015 8:26 AMby jason269,Hello, rubinafromguwahati.
Thank you for visiting Apple Support Communities.
I see that you experienced an error while updating your iPhone. I would need the exact error message and number to provide a better answer. However, here are the best two troubleshooting articles to go through for this issue.
Resolve iOS update and restore errors in iTunes
Get help with iOS update and restore errors
Regards
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Sep 30, 2015 10:53 AMby jason269,Rubina,
Thank you for the reply and additional information. Error 6 is usually related to either security software or USB issues. Try these steps and let me know if the issue persists.
Check your security software
Errors: 2, 4, 6, 9, 1611, 9006.
Sometimes security software can stop your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't blocking a connection to the Apple servers.
If you still see the error message, check for USB connection issues.
