Email problems with os 9.0.1

Question

Level 1

8 points

Email problems with os 9.0.1

IPAD. Since iOS 9.0.1 update, keep getting "can't get email" and "can't send email". The outgoing will sit in the out box. I have to keep trying to resend it.

iPad, iOS 9.0.1

Posted on Sep 30, 2015 5:43 AM

Reply

Answer 1

CarlAVII

Community Specialist

Sep 30, 2015 9:21 AM in response to Marshafromsc

Howdy Marshafromsc,

It sounds as though there may be an issue with the settings for the email account that you're using on your iPad. This can lead to issues such as being unable to send or receive email.

In such a situation it may help to remove and re-add the account.

Tap Settings > Mail, Contacts, Calendars.

Tap the email account.

Tap Delete Account.

Add your account again.

Get help with Mail on iPhone, iPad, and iPod touch - Apple Support

Cheers!

Reply

Answer 2

Marshafromsc Author

Level 1

8 points

Sep 30, 2015 2:56 PM in response to CarlAVII

TThanks, Allen, but deleting and adding the account didn't help. I also get "connection to server failed". I guess I'll see if my desktop and phone acts the same. I should have checked that.

Reply

Answer 3

CarlAVII

Community Specialist

Oct 6, 2015 7:47 AM in response to Marshafromsc

Marshafromsc,

Thank you for using the Apple Support Community. Due to the nature of your issue or question you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action.

All my best

Reply