I have downloaded albums and music onto my Mac but, that music WILL NOT download into my iTunes of my phone.

I have downloaded albums and music into my iTunes on my Mac but, that music WILL NOT download into my iTunes of my phone. the box cloud/arrow icon that allows you to download into your phone is not shaded and dies not highlight when the cursor is over it. When I go into available downloads I see nothing. I never had this problem BEFORE. ANYONE ELSE SEEING THIS?

iPhone 6 Plus, iOS 9.0.1

Posted on Sep 30, 2015 8:56 AM

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1 reply

Sep 30, 2015 12:28 PM in response to mrscarterfromnyc

Hello mrscarterfromnyc,


I understand you have downloaded albums and music to your Mac but those same songs won't download to your iPhone. That you mention the iCloud arrow icon implies that you are downloading the music from iCloud. Do you have iCloud Music Library enabled and/or Apple Music?


I'm not sure which icons you are seeing so please see if this article helps tell what the song status is:

About iCloud Music Library icons and status - Apple Support


If you are using Apple Music please also check out this article for download steps.

Add music from the Apple Music catalog to your library - Apple Support


Best regards.

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I have downloaded albums and music onto my Mac but, that music WILL NOT download into my iTunes of my phone.

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