El Capitan installation failed (error related to essentials.pkg)

I have a late 2012 27" iMac which was running Yosemite.


Today, when I tried to upgrade to El Capitan I repeatedly get the message:


OS X could not be installed on your computer

An error occurred while extracting files from the package "Essentials.pkg".

Quit the installer to restart your computer and try again.


I have tried repeatedly and keep getting the same error. Googling indicated that it may be a problem with non-Apple-memory -- I had 32 GB Crucial RAM -- so I replaced it with the RAM modules that originally came with the iMac but I ended up with the same error message.


How can I see details about what this error is? Should I go back to Yosemite (I do have up-to-date Time Machine Backups)? Any suggested fixes?

iMac (27-inch, Late 2012), OS X Yosemite (10.10.3)

Posted on Sep 30, 2015 12:31 PM

Reply
59 replies

Oct 2, 2015 6:09 AM in response to Sanjaya Kumar

Hello,


I have few Macs, and on on there was no problem, but on older one, lovelly MacBook I got extracting essentials.pkg error.

I have tried Cmd+Option+P+R during poweron - reset PROM, and Cmd+R resinstall recovery, but it didnt help.

Ony think I know that I upgraded this Mac to 8GB RAM, 2x4, and one module is not OEM. Then I removed 8 screws, and bottom, and after removing

second memory module after one hour system upgraded!

NOTE: with this RAM modus system works without ANY glitches.

Oct 3, 2015 5:57 AM in response to ArunasBartisius

Ok, I have had the same problem. I even tried to reinstall Yosemite and it gave me the same error that everyone is reporting.


I finally found the culprit. It was a date error on my Macbook.


I found this site. Though it is talking about Mavericks, the solution worked for me and I am now installing El Capitan.


It's simple:


Here is the link. http://aaronkondziela.com/2013/11/this-copy-of-the-install-os-x-mavericks-applic ation-cant-be-verified-it-may-have-been-corrupted-or-tampered-with-during-downlo ading/comment-page-1/


  1. From Utilities menu, pick Terminal
  2. Simply type in date to see what date is on your mac (mine was set to 2001)
  3. Get the current date by typing the following command: date +%m%d%H%M%Y.%S
  4. Set the date using the command: date 110216472013.53 (should look like this)
  5. Then type exit to exit the terminal, or command-Q. The installer comes back up, and all is well.

It should install.

Oct 4, 2015 4:27 PM in response to Sanjaya Kumar

I have the same problem and restoring to Yosemite as we speak (6 hours remaining :-( ) . To me, if it is related to the 3rd party RAM then:

1 - Apple should check this before installation and present a warning.

2 - Apple should not limit people using 3rd party RAM. Overpricing "their" RAM leads to people looking for equal alternatives.

3 - Why is this even a problem? An OS installation failed because of RAM... Come on!!!


I honestly was a loyal Apple user but these last years my trust in their products is not that good anymore. In 2010 when I bought my MBP17", I bought quality. These days, Apple has lost their touch for that quality and user friendly experiance

Oct 5, 2015 6:01 AM in response to iDeMi

An update from me: I removed my third party RAM and the installer worked correctly this time, although it did take a lot longer than the initial 30 minutes that it said on screen. Once the installer had finished, my iMac (27" late 2012) kept turning itself off when it got to the very last few millimetres on the progress and this kept going in a loop until I pressed 'CMD R' and restored the OS again! I had to do this twice before everything ran smoothly. Third party RAM is back in and all going OK.


A note to myself, not matter how eager, DON'T install an update until things settle down and any bugs are ironed out. I didn't install El Capitan on a production machine, just my home one so nothing lost really, other than some patience.

Oct 10, 2015 12:06 PM in response to uservod

I had the same essentials.pkg problem and ended up in the endless reboot - with third-party RAM modules.

A lengthy restore only got me to a gray "forbidden" sign - and the message "still waiting for root device" when I booted in verbose mode.

Holding down alt when booting, it turned out I now had two "Macintosh HD" drives - I selected the other one, and now I'm back in good old Yosemite!

I will try the El Capitan upgrade again with the original RAM in few weeks when my blood pressure is back to normal.

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El Capitan installation failed (error related to essentials.pkg)

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