JHafromVA
Level 1 (0 points)

Q: Touchscreen not responding

Can't even move the slider when I try to power off to restart.

iPhone 6 Plus, iOS 9.0.1

Posted on Sep 30, 2015 11:01 AM

by braden85,Solvedanswer
braden85 braden85
Community Specialists
A:

Hi JHafromVA,

 

I see that you are having some issues with the touchscreen on your iOS device. I have an article for you that will help you address this issue, and it can be found right here:

 

If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch - Apple Support

https://support.apple.com/en-us/HT201406

 

Thanks for using the Apple Support Communities!

Posted on Sep 30, 2015 5:30 PM

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