Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

IPad 2 Crashing after IOS 9.0.2 Update, Useless

My Ipad 2 will hardly run anything since these last few updates. It's been running slower and slower over the past year, with every update. And now it's to the point with IOS 9.0.2, it's almost completely useless.


I've tried all the fixes, reboot, hard reboot, updated on MAC Book Pro.


I personally think for spending almost $1000 less than 4 years ago, I should be able to run simple programs on my Apple Ipad 2.


I've been a faithful customer for years, with everything MAC, and I feel like it's a push to make me by a new Ipad.


Can't you at least give us IPad 2 users updates we can at least use the simplest programs on our IPad2's?


Getting really annoyed.

Posted on Sep 30, 2015 11:37 AM

Reply
138 replies

Jan 10, 2016 8:18 PM in response to mkeschinger

Mobile computing devices are computers and JUST like most computers, every now and again, they act up, don't respond properly, OS glitches/bugs, third party software issues/glitches/bugs, etc. and need a reset, reboot, hard shutdown/forced restart.

This is no different on any mobile electronic computing device.

If anything, ALL mobile smart computing device, AND I MEAN ALL, are not as robust, reliable and stable computing devices, yet, as the current state of laptop/desktop computing.

Current mobile devices are STILL NOT robust and stable enough to trust storing data, long term, on these types of devices.

Having to hard reset a mobile device is something that is going to happen from time to time and is perfectly normal/acceptable.

Whether you accept this fact or not doesn't change the fact. This is something that is NOT going to change any time soon.

AND, until the mobile computing technologies, especially on the tablet level, mature, these devices will be more susceptible and require more attention and precautions to preserve the data on tablet devices as well as functionality of these devices.


I started my mobile computing life on handheld pocket PC devices which were even more glitchy and unreliable.

Anyone remember the PSION Series 5 or 7 handheld "smart' pocket computer with the slide out keyboard?

I had both of these (still do)!

Those had touch screens that needed a stylus. They had cellular service, but no other wireless technologies and they backed up data to Conpact Flash Cards.

The series 5 was a monochromatic basic LCD screen model. The Series 7 had a really nice, but still primitive by today"s stamdards, a full color LCD screen.

These only used regular AA batteries plus a small circular lithium watch battery to preserve the computer RAM.


My point being is that we have come a long way from that, in the last 16, or so, years, but these devices still lag behind a full blown computer with s much more robust and stable operating systems. Mobile computing platforms are still more finnicky and fragile in their operation.

NO computing device is perfecr and nothing, NOTHING people create is EVER going to be perfect, no matter what the type of product/price is!

Jan 11, 2016 7:31 AM in response to MichelPM

Another disgruntled IPAD2 owner whos unit is almost useless for any web use since updates to IOS 9. Some history...I was very happy with performance in 7 and 8 was ok, then the 9 upgrade and the constant crashing and network closure (if listening to Pandora, I would have to restart and log back in, if browsing the web while listending to same then the browser crashes and Pandora is shut off/paused and I get to restart both, etc.). I tried only using one app at a time. I tried only using an alternative browser (Firefox, Chrome, etc.). All produce the same unreliable result. I own an older iMac, so after updating the pad to IOS9 and having issues I figured I would do the full erase and reset but WAIT, Apple arranged it so I needed a version of iTunes on my iMac that I couldnt install as I couldnt lift it to the version of OSx to get it so no backup available for my iPad. I proceeded anyway, willing to lose the photos, misc music and app data I had if it fixed the problem. After the rebuild it seemed better.....for a week...then it started again. I have a third the apps I used to have, none of my older pics etc, and still have a crashing, unreliable iPad2. I work in the IT industry (and have for over 25 years). The issue is not users doing something wrong, its something about the older design architecture that is being hammered by the new IOS. That it doesnt affect everyone is an odd issue for such a thing but not unheard of in my experience. Perhaps, as I have read, it is related to the upgrade path taken but wouldnt a full rebuild solve that issue? At this point if I didnt dislike Microsoft more than Apple I would jump to a much more cost effective alternative tablet. I like the Apple pad culture but this recent Apple aproach to making my items extinct expecting me to buy their new gizmo is leaving a sour taste. I may try another full rebuild or if I take an hour plus drive to an Apple store one day, I may stand in line behind all the cool aid drinkers to get it looked at there.


PR

Jan 11, 2016 9:22 AM in response to wbgPhil

Alrighty,

I will try, once more, to offer my assistance and sage advice to you that has work, already for quite a few iPad 2/3 owners to date.

FIrst, I need some info.

What storage version model iPad 2 do you have and how much free space is left on it?

When you surf the web, how many active tabs do you leave up an running?

How many background apps do you leave up and running in the App Switcher?


Next,

What kind of Mac are you using, what year, screen size, what are you running for OS X version, how much RAM installed?

This later info is so I can determine if your Mac CAN or CANNOT be upgraded to a newer OS X version that supports the newest update of iTunes.


As a first step to help with your issues, I will state IMSO, that Safari on iOS is not great to begin with and has always had issues. That is why I stopped using it as my primary web browser of choice many years, ago. I am not that crazy about Safari on OS X. The iOS version seems worse for some web browsing tasks and on some website that I regularly visit.

Second, FireFox for iOS (and Android for that matter) is a utter crawp web browser. Total garbage. Total disaster (unless this has changed recently).

It bears NO resemblance, AT ALL, to FireFox on the main computer platforms. Mozilla group shouldn't even call that web browser Firefox! That is how bad I feel it really is!

Same goes for ANYTHING Google related. Googlewares are resource hungry, RAM sucking coded disasters of software and should be avoided on any iOS device and on OS X.

I use other third party web browsers that have been with iOS for a much longer period of time and have hd a LOT more developement time.

I use a third party web browser called Perfect Web browser, it has a downlaoder bulit-in, looks and works like a normal computer web browser.

I relegate Safari as a backup, alternate browser, if I need it.

Other long term, third party web browsers are Atomic Web Brower, Dolphin Web browser, Mercury Web Browser, and one or two others that have been around almost since iOS and/or versions for when the iPad was first released in 2010.

Not ALL third party web browsers work alike just because the use the same iOS developer tools.


As much as I hate repeating myself and posting the same info, but it maybe quicker than hunting for this info inside of this posting.

Here is a list of things you can try that I have compiled and continually update.

I used some ot these early on when iOS 7 was introduced as this is when iOS was starting to slow older iDevices down.

These have help my iPad 2 and 3 performance and is a intial set of suggested solutions to try (try them all together) before I list my own, MODIFIED backup/restore process (which will need the latest iTunes which will need an OS X upgrade to accomplish, if your Mac qualifies, I can post OS X upgrade procedures for you, as well).



Try resetting All Settings found in the Settings App under General and in the right column under Reset.


Try resetting histories and deleting/resetting caches in all of the web browsers you use.

If you use Safari, these functions maybe in the Settings App under Safari.

Other web browsers have their settings inside of the running app, itself.


If your iPad has been activated for iCloud, in the Settings App under iCloud, to the right, under iCloud Drive, tap iCloud Drive and make sure Safari is turned off for saving Safari data to iCloud Drive.

CHECK FOR THESE SETTINGS NO MATTER IF YOU ACTIVATED ICLOUD OR NOT! It may make some difference.


Also, under iCloud in the Settings App, in iCloud Drive, disable the saving feature for any other apps that you DO NOT want data being saved automatically to iCloud Drive.


If using Safari is still causing issues,

Try changing/using another, different third party web browser.

I don't use iOS Safari too much any longer because I found it causing me some headaches on certain websites I, regularly, visit.

I commonly use another third party web browser, Perfect Web Browser (there are others that may suit your web browsing style better, so look at all of them first to see which third party browser may work better for you) and I never experience a lot of the issues that Safari was causing.


In the Settings App under the General tab, to the right under Spotlight sesrch, try disabling the search under apps that really do not need a search, like some games, remotes, apps that really do not need to be searched, etc., to reduce the list for Spotlight to search.


Try turning on Reduced Motion.

This is found in the Settings App in the General tab the left panel.

In the right panel look under Accessibility, the look for Reduce Motion and turn this feature "On".

You should see an appreciable performance increase on all iPad 2, 3 and 4 models.


In the Settings App under the General Tab, in the right column, look for Background App Refresh and turn this setting to "off".

Some users have suggested that turning off Find My Phone/iPad has helped with performance issues, too.

You turn this off in the Settings App Under iCloud.

Try this one only as a last resort because it is better to have this on as a way to track your iPad in case of theft or you take your iPad somewhere and forget it.


As a last step, Try another hard reset of your iPad by holding down both the Home and sleep/wake buttons simultaneously until your iPad goes to black and restarts with Apple logo, then release the buttons.

Good Luck!

Jan 13, 2016 12:13 AM in response to MichelPM

Sooo....that would be....."Apple, it just works.....but.....these devices still lag behind a full blown computer with s much more robust and stable operating systems. Mobile computing platforms are still more finicky and fragile in their operation. NO computing device is perfect and nothing, NOTHING people create is EVER going to be perfect, no matter what the type of product/price is!"?

Is that it?


Might I suggest an alternative?; "Apple; it just works...kind of...sometimes, except when it doesn't"

Jan 13, 2016 1:26 AM in response to Vestfold

If you really understood my post, I was referencing the whole, general mobile computing industry as well as any product industries as a whole.

Apple is no different in terms of product issues in this competing industry. Plus, basically, Apple only has to compete with itself. Which seems to be getting harder and harder every year, despite Apple's wealth as a company.

I have worked in engineering and industrial design early in my career. No company that developes products for the consumer are going to have a perfect working product! Ever!

People aren't perfect. The things people make aren't ever going to be perfect, either!

For Apple product issues, EVERYONE blames and points fingers at Tim Cook. But the real blame maybe lays with the strengths and weaknesses of all the different product disciplines that go into making one of these devices.

Apple is much larger company now and maybe they don't employ the cream of the crop in terms of really brilliant people or they are having a tougher time finding great, talented people to work for them. Who knows?

Even with brilliant employees, it still takes any product industry, even Apple, a few years of iterations to finally get a product idea and product line to a trusted and stable state that consumer can really have confidence in.

The iPhone had a 3-4 year headstart over the iPad line. That is why the iPhone is doing much better in terms of design, reliability, stabillity and feature set and customer loyalty.

Even the iPhone had issues though earlier, different iterations. Remember the BIG issue with the iPhone antennas... "AntennaGate"?


Look at the automotive industry for crying out loud! There are more major recalls in an industry where the costs of automobile are much more expensive than the costs of most consumer electronics!!!

If you didn"t like my very rational explanation, which was a very, VERY gross generalization, of all consumer product industries, then, I really don't have anything. else to comnent on and you are well entitled to your opinion.

I am just, basically, stating, in more or less rudimentary terms, that no matter what product you end up buying and no matter its cost, it is going to have some problem, defect or issue in its exucution to some degree, small or large.

So, no matter what phone/tablet maker you decide to purchase from or what OS it is running, they are all going to have their own issues, bugs or quirks.

Apple is not immune to these facts, but at least they try harder than the competition to minimize the flaws and issues as much as they possibly can

That is what you are really paying for when you purchase an Apple product!

A better consumer product experience...most times.

I'll step out of the pumpkin patch and go to sleep, now ( with regards and respect to Charles Shultz, Charlie Brown, Linus Van Pelt and The Great Pumpkin!).

😉

Jan 13, 2016 10:40 AM in response to MichelPM

"So, no matter what phone/tablet maker you decide to purchase from or what OS it is running, they are all going to have their own issues, bugs or quirks.

Apple is not immune to these facts,"

And so what you hear all of these folks saying is that Apple DOES have a problem with the newest IOS on these devices and it cannot be fixed by the simplistic approaches provided so far for most folks experiencing the issue. Yes they have been tried, yes the device has almost ALL of its original space available. Yes all background apps are shut and app services turned off where possible and yet,,,,,and yet, the issue persists and ONLY since the newest IOS went on the device which functioned perfectly prior with all its storage usage and application use. And providing the same processes in bolder text or larger fonts wont make them any more valid a fix. Saying it doesnt make it true, nor does saying it louder. I didnt expect an answer here as I had already read the entirety of the posts and saw no answer I hadnt tried. I was just wanting to validate for the many who have the issue that it is NOT them, it is definitely an outstanding issue for Apple. Not that Apple will care really since it does make it more likely they will sell a few more ipad airs in near future. Anyway, feel free to think all is fine but obviously it is not or this chain wouldnt go on with the complaints of the issue.

Jan 13, 2016 7:53 PM in response to wbgPhil

I totally agree with your post. I can no longer rely on my iPad to do the functions that I did before the latest update. It constantly crashes, I'm getting tired of trying the different workarounds with no positive results. I believe the only fix is to go back to ver. 7 before I started having any issues. That won't happen, so I'm stuck with a bookend.

Jan 15, 2016 4:37 PM in response to MichelPM

Afraid I understood your post all too well.


Possibly somewhere in the "pumpkin patch" is an admission "it just works" is probably an inaccurate marketing pitch.


GIven the chronic ios9 iPad issues that do not appear resolved by the plethora of well meaning solutions provided n this forum, at least, again, finally, maybe, some, extraordinarily grudging admission there's a problem.


But you did identify an error in my post. It should actually be:


"Apple, it just works....(insert 8 paragraphs of MichelPM qualifications here)"


Personally, excuses and defaults to "nothing's perfect" are the sign of a company in serious decline. Recommend reference to their share price in this regard.


Either "it's just works" or it does not. Period.

Jan 15, 2016 4:47 PM in response to abouma

Look, I should say (after trying ALL the solutions presented on these forums) iOS 9 has not rendered my ipad2 totally unusable.


But it's been rendered a stuttering, crashing, locking up, wholly unreliable piece of hardware. My Android smartphone is infinitely more reliable now. In fact my Android "just works".


I Would also add that, unlike ios 8 which Apple seemed to (extremely grudgingly) acknowledge was flawed and updated repeatedly and relatively quickly, they have reverted to an undesirable form with iOS 9 and have dug in their heels and/or can't figure out what's wrong with their own iOS.


Either way is a worry.

IPad 2 Crashing after IOS 9.0.2 Update, Useless

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.