Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Forgotten password for Ipad, updated software cannot access through itunes anymore. help?

Hi There, I have forgotten my ipad password as I haven't used it in a few months. I have tried plugging it into my itunes, however I received a message advising me to turn find my iphone off (I cannot turn this off as I have no access to the ipad and my ipad is not showing on my icloud account.


I have ran the latest update on my ipad and my itunes is now asking to allow access, however I cannot do this as my ipad is disabled.


My Ipad is showing on my find my iphone app, however it is sitting as offline.


I need to know how I can remove the password, or reset my ipad so that I can access it.


Could I have some help with this please?


Thank you


C

iPad

Posted on Sep 30, 2015 2:16 PM

Reply
1 reply

Forgotten password for Ipad, updated software cannot access through itunes anymore. help?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.