trying to reset password
Trying to reset password for iMac Air but a message said " unable to connect to icloud, please verify your internet connection" But how to check the connection since I'm unable to login ?
MacBook Air
Trying to reset password for iMac Air but a message said " unable to connect to icloud, please verify your internet connection" But how to check the connection since I'm unable to login ?
MacBook Air
"Trying to reset password for iMac Air"
Reset your admin password or your Apple ID password, same as iCloud ??
But i can't do anything b4 login . The point is my macbook doesn't connect to internet.
Note: If you've activated FileVault, this procedure doesn't apply. Follow instead the instructions on this page, under the heading "If you forget your password."
Start up in Recovery mode. When the OS X Utilities window appears, select
Utilities ▹ Terminal
from the menu bar at the top of the screen—not from any of the items in the OS X Utilities window.
In the window that opens, type this:
resetp
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window opens. Close the Terminal window to get it out of the way.
Select the startup volume ("Macintosh HD," unless you gave it a different name) if not already selected. You won't be able to do this if FileVault is active.
Select your username from the menu labeled Select the user account if not already selected.
Follow the prompts to reset the password. It's safest to choose a password that includes only the characters a-z, A-Z, and 0-9.
Select
▹ Restart
from the menu bar.
You should now be able to log in with the new password, but the Keychain will be reset (empty.) If you've forgotten the Keychain password (which is ordinarily the same as the login password), there's no way to recover it.
Hi. I have follow this instruction but after the RESET PASSWORD window opened. The frame under " Select the volume containing the user account " is blank and I didn't see MACITOSH HD. It doesn't allow to type in. What should I do next? Thanks.
trying to reset password