I just upgraded from Mavericks to El Capital and my iMac is running very slow. Keystroke response lags. Applications open much slower than before the upgrade. iCloud is very slow. Overall, not a good experience. Anyone else have similar problems.
iMac, OS X El Capitan (10.11), 8 GB RAM, 1 TB HD
Not enough available storage space can slow your Mac down.
Click your Apple menu icon top left in your screen. From the drop down menu click About This Mac > More Info > Storage
Make sure there's at least 15% free disk space.
I have plenty of space, over 600 GB on my HD.
Run a report with this and post it here
Problem description:
System runs slower after installing El Capitan as an upgrade over Mavericks.
EtreCheck version: 2.4.2 (142)
Report generated 9/30/15, 7:31 PM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: (What does this mean?)
iMac (21.5-inch, Late 2012) (Technical Specifications)
iMac - model: iMac13,1
1 2.7 GHz Intel Core i5 CPU: 4-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: (What does this mean?)
NVIDIA GeForce GT 640M - VRAM: 512 MB
iMac 1920 x 1080
System Software: (What does this mean?)
OS X 10.11 (15A284) - Time since boot: less than an hour
Disk Information: (What does this mean?)
APPLE HDD HTS541010A9E662 disk0 : (1 TB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.35 GB (610.10 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: (What does this mean?)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Western Digital My Passport 0830 1 TB
EFI (disk1s1) <not mounted> : 210 MB
My Passport Backup (disk1s2) /Volumes/My Passport Backup : 999.83 GB (112.58 GB free)
Canon MX410 series
EFI (disk1s1) <not mounted> : 210 MB
My Passport Backup (disk1s2) /Volumes/My Passport Backup : 999.83 GB (112.58 GB free)
Thunderbolt Information: (What does this mean?)
Apple Inc. thunderbolt_bus
Configuration files: (What does this mean?)
/etc/launchd.conf - File exists but not expected
Gatekeeper: (What does this mean?)
Mac App Store and identified developers
Kernel Extensions: (What does this mean?)
/Library/Application Support/Roxio
[not loaded] com.roxio.TDIXController (2.0) [Click for support]
/Library/Extensions
[loaded] com.avatron.AVExFramebuffer (1.7 - SDK 10.9) [Click for support]
[loaded] com.avatron.AVExVideo (1.7 - SDK 10.9) [Click for support]
[loaded] com.sophos.kext.sav (9.4.50 - SDK 10.9) [Click for support]
[loaded] com.sophos.nke.swi (9.4.50 - SDK 10.9) [Click for support]
/System/Library/Extensions
[not loaded] com.antecea.driver.AnteceaAudioDrv (1.0.0 - SDK 10.6) [Click for support]
[not loaded] com.elgato.driver.DontMatchAfaTech (1.1) [Click for support]
[not loaded] com.elgato.driver.DontMatchCinergy450 (1.1) [Click for support]
[not loaded] com.elgato.driver.DontMatchCinergyXS (1.1) [Click for support]
[not loaded] com.elgato.driver.DontMatchEmpia (1.1) [Click for support]
[not loaded] com.elgato.driver.DontMatchVoyager (1.1) [Click for support]
[not loaded] com.flipvideo.IOUSBCameraMassStorage (1.0.0) [Click for support]
[loaded] com.hzsystems.terminus.driver (4) [Click for support]
[not loaded] com.quark.driver.Tether (1.1.0d4 - SDK 10.4) [Click for support]
[loaded] com.quark.driver.Tether64 (1.1.0d3 - SDK 10.6) [Click for support]
[not loaded] com.roxio.BluRaySupport (1.1.6) [Click for support]
Problem System Launch Daemons: (What does this mean?)
[killed] com.apple.wdhelper.plist
one process killed due to insufficient RAM
Launch Agents: (What does this mean?)
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[running] com.parallels.mobile.prl_deskctl_agent.launchagent.plist [Click for support]
[running] com.sophos.uiserver.plist [Click for support]
Launch Daemons: (What does this mean?)
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2.Agent.plist [Click for support]
[loaded] com.macpaw.CleanMyMac3.Agent.plist [Click for support]
[loaded] com.microsoft.autoupdate.helpertool.plist [Click for support]
[loaded] com.microsoft.office.licensingV2.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[running] com.parallels.mobile.dispatcher.launchdaemon.plist [Click for support]
[loaded] com.parallels.mobile.kextloader.launchdaemon.plist [Click for support]
[running] com.sophos.common.servicemanager.plist [Click for support]
User Launch Agents: (What does this mean?)
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.macpaw.CleanMyMac3.Scheduler.plist [Click for support]
[running] com.parallels.mobile.startgui.launchagent.plist [Click for support]
User Login Items: (What does this mean?)
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
CleanMyMac 3 Menu Application (/Applications/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app)
Canon IJ Network Scanner Selector EX Application Hidden (/Applications/Canon Utilities/IJ Network Scanner Selector EX/Canon IJ Network Scanner Selector EX.app)
Internet Plug-ins: (What does this mean?)
JavaAppletPlugin: Version: Java 8 Update 60 build 27 Check version
FlashPlayer-10.6: Version: 19.0.0.185 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
AdobePDFViewerNPAPI: Version: 11.0.12 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.12 - SDK 10.6 [Click for support]
Flash Player: Version: 19.0.0.185 - SDK 10.6 [Click for support]
Default Browser: Version: 601 - SDK 10.11
Google Earth Web Plug-in: Version: 6.0 [Click for support]
GarminGpsControl: Version: 4.2.0.0 - SDK 10.8 [Click for support]
Silverlight: Version: 5.1.30317.0 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.8
Safari Extensions: (What does this mean?)
AdBlock
YoutubeWide
3rd Party Preference Panes: (What does this mean?)
Flash Player [Click for support]
Java [Click for support]
TiVo Desktop [Click for support]
Time Machine: (What does this mean?)
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 389.24 GB
Destinations:
My Passport Backup [Local]
Total size: 999.83 GB
Total number of backups: 64
Oldest backup: 2015-06-10 05:47:44 +0000
Last backup: 2015-09-30 18:46:55 +0000
Size of backup disk: Too small
Backup size 999.83 GB < (Disk used 389.24 GB X 3)
Top Processes by CPU: (What does this mean?)
6% Dropbox
4% Mail
4% WindowServer
2% mds
2% mdworker32(2)
Top Processes by Memory: (What does this mean?)
995 MB kernel_task
631 MB com.apple.WebKit.WebContent(4)
352 MB mds_stores
328 MB Dropbox
328 MB iTunes
Virtual Memory Information: (What does this mean?)
1.04 GB Free RAM
6.96 GB Used RAM (2.38 GB Cached)
6 MB Swap Used
Diagnostics Information: (What does this mean?)
Sep 30, 2015, 06:26:04 PM Self test - passed
Sep 30, 2015, 06:23:12 PM ~/Library/Logs/DiagnosticReports/Microsoft Outlook_2015-09-30-182312_[redacted].crash
Sep 30, 2015, 06:04:20 PM ~/Library/Logs/DiagnosticReports/suggestd_2015-09-30-180420_[redacted].crash
Sep 30, 2015, 05:55:37 PM ~/Library/Logs/DiagnosticReports/FaceTime_2015-09-30-175537_[redacted].crash
1. Remove MacKeeper
2. Remove CleanMyMac
3. Remove Sophos.
Do these properly, per the developers instructions, then reboot and test.
MacKeeper, CleanMyMac (both 2 and 3) and Sophos. It's amazing that Mac works at all.
Given the extent of damage that can be caused by any such "cleaning" products, let alone three of them, that Mac is a candidate for a complete erase and reinstall. How would you like to proceed?
And Parallels is running, so how much RAM have you given to Parallels that is no longer available for your other Mac apps?
PS. I agree with the above suggestions to remove the anti-malware, Mac cleaner, and MacKeeper (which is subject of a law suite).
Most of the problems that I had were related to iCloud and synchronizing Spotlight. Today, iCloud servers appear to be running. I continue to have problems with MS-Office Outlook 2016. When using Outlook, my gmail account doesn't want to sync with the gmail servers. I have gone back to the native Mail app in OS X that does not have this problem. So far, so good.
.
I continue to have problems with MS-Office Outlook 2016. When using Outlook, my gmail account doesn't want to sync with the gmail servers.
There are many reports of issues with MS Office, Outlook, and MS Exchange in this forum today. Looks like MS was not ready for 10.11's release.
I have the same problem. My iMac has slowed terribly after installing El Capitan. Examples: 12 seconds to load Mail; 10 seconds to load Safari; 6 seconds to close Safari; spinning wheel when trying to enter data into online forms. Had none of these problems prior to El Capitan.
My iMac is only 2 years old. It has 32 GB RAM, plenty of hard drive space, and fast video chips. I do not run any of the funky "clean my Mac" or such software.
Any thoughts would be appreciated. Note that I saw something about Spotlight needing to Index? Not sure what that was about.
VARanger1 wrote:
I have the same problem. My iMac has slowed terribly after installing El Capitan. Examples: 12 seconds to load Mail; 10 seconds to load Safari; 6 seconds to close Safari; spinning wheel when trying to enter data into online forms. Had none of these problems prior to El Capitan.
My iMac is only 2 years old. It has 32 GB RAM, plenty of hard drive space, and fast video chips. I do not run any of the funky "clean my Mac" or such software.
Any thoughts would be appreciated. Note that I saw something about Spotlight needing to Index? Not sure what that was about.
Please start your own new post. Pleaes do not threadjack NJAnalyst's post.
Include the EtreCheck output
My iMac runs slow after El Capital upgrade
