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All replies
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Helpful answers
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Sep 30, 2015 7:30 PM in response to VicB01by BritinUSA,Did you try stopping and restarting App Store ?
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Sep 30, 2015 7:37 PM in response to BritinUSAby VicB01,Yes. Quit App Store and restarted. No effect. Shut machine down and restarted. Went to App Store. No effect. Got courageous and double-clicked on Install OS X to take the risk. Got the same error message. Here it is, exactly: "This copy of the Install OS X El Capitan application can't be verified. It may have been corrupted or tampered with during downloading. Delete this copy of the application, and go to the Purchases page of the Mac App Store to download a new copy." Will try that next. Hold your breath.
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Sep 30, 2015 7:44 PM in response to VicB01by VicB01,Are they nuts? Deleted Install app and emptied trash. Went to Purchases page of App Store (as directed) and it still says "Downloaded" (greyed out). Clicked on El Capitan icon, was taken to a different page, and clicked on Download (at last available). Now getting the old spinning dial (not the beach ball), without any progress bar. Guess I will just let it spin for hours. I'll stop pestering you folks unless I find a solution. Thanks again for all the ideas.
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Sep 30, 2015 8:31 PM in response to VicB01by sandro900,yes the same thing happened to me and i redownloaded but same error message
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Sep 30, 2015 8:52 PM in response to sandro900by nsteblay,Macworld has a decent guide ... people are probably having network issues, could be on Apple's side but hard to tell.
http://www.macworld.com/article/2986158/operating-systems/how-to-install-os-x-el -capitan.html
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Sep 30, 2015 9:25 PM in response to VicB01by Mr. Brent,I would try to shut down and restart first, and see if it will boot up in el capitan.
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Sep 30, 2015 9:29 PM in response to Mr. Brentby VicB01,Sorry, Mr. Brent. Done that. Multiple times. Still in Yosemite. But thanks. I do appreciate the efforts.
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Sep 30, 2015 9:35 PM in response to sandro900by VicB01,Downloaded and installed El Capitan with no problems to my iMac, using same wifi and router as for the new MacBook, where install failed. Wondering if there's something peculiar to the 2015 MacBook.
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Oct 1, 2015 4:49 AM in response to sandro900by abilash94,Have the same issue while trying to install. Some sites suggest to set the date correctly, but that does not seem to be working in my case.
Any solutions ?
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Oct 1, 2015 4:52 AM in response to sandro900by faridfromexeter,My MacBook Air stuck on Terms and Conditions page. It would not go forward or backward. Any solution?
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Oct 1, 2015 6:27 AM in response to faridfromexeterby BritinUSA,I've had that same problem (not on this upgrade) when my trackpad was not responding correctly, did you try clicking the button using an external mouse ?
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Oct 1, 2015 7:24 AM in response to sandro900by jpons,I am also having this exact problem. I've tried downloading the installer from the App Store twice and both this have gotten this same error.
Target machine is is a MacBook Pro 13-Retina, Early 2013 with OSX 10.10.5
I wonder what is going in and how long it will take Apple to fix.
-J
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Oct 1, 2015 11:29 AM in response to sandro900by rprebel,Same problem. 2011 i5 Mini running OS 10.10.5. The installer launches, eats up all my available RAM (of which there are several gigabytes), then tells me it can't be verified and to delete the installer. I have to restart at that point because my trackpad gets glitchy after that.
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Oct 1, 2015 6:30 PM in response to sandro900by bdangvnt,Downloaded from the App Store and having the same problem.
MacbookPro early 2015
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Oct 1, 2015 11:37 PM in response to sandro900by LinkTree,★HelpfulI had the same This copy of the Install OS X El Capitan application can't be verified
I found this solution online,
It looks like the date/time of the machine is not OK.
You can check it easily by simple type "date" in the terminal (mine showed an old date)
You should update it from the terminal like that:
date 1002173315
Where:
10 is the month
02 is the day
08 is the hour (5pm)
33 is the minute
15 is the year (2015)
Solution found on http://osxdaily.com/2015/01/19/fix-os-x-install-errors-cant-be-verified-error-oc curred-preparing-mac/
Hope that help someone...