Q: macbook pro restarts again and again. after i found It was turned off during software installation of os x due to no chargin ... more
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Oct 1, 2015 6:34 AMby norm123,Hello lkranjith,
I understand that you are having an issue with your MacBook Pro restarting. I know that it can be frustrating but let's see if we can get it sorted out.
What you will need to do is start with verifying your hard drive using Disk Utility. To do that, you will need to boot to OS X Recovery and then verify the disk. I have outlined the exact steps that you need below.
Resolve startup issues and perform disk maintenance with Disk Utility and fsck
https://support.apple.com/en-us/HT203176
Try Disk Utility
Use these steps to use the Disk Utility app to verify or repair a disk.
- If you're using OS X Lion or later, start the computer from Recovery System or Internet Recovery. If you're using an older version of OS X and your computer came with a Mac OS X Install disc, insert the installation disc and restart the computer while holding the C key instead.
- When your computer finishes starting up, choose Disk Utility from the Utilities window, or from the Installer menu if you're started from an installation disc.
- Click the First Aid tab.
- Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
- Select your Startup Disk (usually named "Macintosh HD").
- Click Repair. Disk Utility checks and repairs the disk.
Once the verification has completed you will need to quit out of Disk Utility and the click on Reinstall OS X and follow the steps to start that process over again.
OS X: About OS X Recovery
https://support.apple.com/en-us/HT201314
Let me know if this sorts you or need further assistance.
Take care -
Oct 3, 2015 12:02 AMby lkranjith,thank you norm123 for your support . I need some further assistance about my mac . I can see two users in my computer (other one is not guest user) .
one user contains all my stuff . other user with home icon with default stuff. when i turn on my mac , first my user with all my stuff asks password .after typing password , loading then my other user pops out with password . after typing password my mac home page displays within no time . i can see default apps . my mac start up contains all my stuff without any loss . how to solve this problem as i can't see my applications , documents and downloads in the second user . -
Oct 6, 2015 6:56 AMby norm123,Hey lkranjith,
I understand that you are having some additional issues after reinstalling OS X El Capitan. I would look into contacting Apple Support for further assistance to get your user issues sorted out.
Contact Apple Support
http://www.apple.com/support/contact/
Take care
