When I tried to update my 2015 Retina Macbook Pro 15 inch w/ AMD the message "An error has occurred" is displayed on the app store. Any way to fix this?
I currently have OSX 10.10.5.
MacBook Pro (Retina, 15-inch, Mid 2015), OS X Yosemite (10.10.5), null
i have the same issue, no install button. When I click on download button again, nothing happens
i have the same issue, no install button. When I click on download button again, nothing happens
Same here, no way to get the message to go away so I can try the download again. Rebooted, restarted store app, nothing. Pretty lame, Apple.
i was able to fix this by going to the Applications folder and manually running the install file for el capitan.
This worked! Thank you.
Had the same problem. Didn't realize the downloaded installer would be found in the Applications folder. Thanks!
i just did that but nothing happens
I had the same problem too. Initially the downloading of Os X El Capitan was fine, until about 400 MB when it returned an error message. After that I tried shutting down and restarting it again, but each time I get a "waiting" and "pause" message on the tab. Unable to do anything else. I also tried opening it from the Application Folder to no avail.
Hope someone can come up with a solution soon. :-)
the same thing happened to me, what i did was -and i know this might sound stupid but- i went into purchased tab in the app store, and tried to download mavericks. this resumed el capitan download, and now mavericks is stuck at waiting - which is ok.. i guess? i'll update if i'm able to install el capitan. hope it helps.
worked a treat, thanks mate
Going to the Applications folder worked for me. Thanks.
So. I found a fix that worked for me. Make a new user on your computer and download it from there! Install and update and when your all done delete and bam! Everything is back to normal! I hope this works for you also!
I am still getting the exact same message despite trying the multiple offered solutions here. Nothing is working, not creating a new user or restarting and deleting the old installer or even using terminal.
Any other possible solutions to download it? It keeps freezing at the exact same moment, 4.17 GB
Thank you!
The above mentioned solution didn't work for me.
Bfter 2 days of searching the web without any result, I found a post which said to ran the Mac in Safe Mode. I then downloaded Os X El Capitan like you would regularly through the app store. I have yet to install it, but the download was finally 100% completed. I had tried at least 4 times and the download always froze and I would get the same error message.
Many thanks - pity Apple system messages are not more succinct...
Hadn't even realised the updated had been downloaded....
cheers
"An error has occurred" displayed while trying to download El Capitan
