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my apple id is also used to log into my computer but its telling me that its wrong even though i have reset it many times and even though my phone recognizes the password as correct what do i do?

I have tried to log into my computer with my apple Id but it tells me the password is incorrect. However on my iPhone the password is accepted as correct. i have tried to reset my password many times but my computer still says its incorrect. also i have tried unlocking the administrator lock, (the account i have been locked out of is the administrator account).every time i try to use my name and my apple id password for the administrator to make changes it keeps telling me its incorrect i specifically remember using my apple id email when i made the new account and i thought the password would automatically be changed. But that apparently wasn't the case so i reset my apple id password multiple times and still nothing. So instead i started to look for a reset button to wipe everything on the computer to restart over except i can't find it and I'm guessing that when i do find it it will require an administrators password which i do not currently possess so please try to help if you can i would very much appreciate it.

MacBook Air

Posted on Sep 30, 2015 9:27 PM

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2 replies

Oct 1, 2015 7:54 AM in response to Mandygirl411

First, make sure caps lock is not on. Note that on some portable models, the LED on the caps lock key may not work when you first start up if FileVault is active. When caps lock is on, there will be an up-arrow icon in the text box where you enter the password. Rely on that, not on the LED.

Another reason why the password might not be recognized is that the keyboard layout (input source) has been switched without your realizing it. You can select one of the available layouts in the login screen by choosing from the flag menu in the upper right corner, if it's showing, or else cycle through them by pressing the key combination command-space or command-option-space.

If the user account is associated with an Apple ID, and you know the Apple ID password, then maybe theApple ID can be used to reset your user account password. In OS X 10.10 and later, this option also works with FileVault, but only if you enabled it when you activated FileVault. It's not retroactive. Otherwise, see below.

Note: If you've activated FileVault, this procedure doesn't apply. Follow instead the instructions on this page, under the heading "If you forget your password."

Start up in Recovery mode. When the OS X Utilities window appears, select

Utilities Terminal

from the menu bar at the top of the screen—not from any of the items in the OS X Utilities window.

In the window that opens, type this:

resetp

Press the tab key. The partial command you typed will automatically be completed to this:

resetpassword

Press return. A Reset Password window opens. Close the Terminal window to get it out of the way.

Select the startup volume ("Macintosh HD," unless you gave it a different name) if not already selected. You won't be able to do this if FileVault is active.

Select your username from the menu labeled Select the user account if not already selected.

Follow the prompts to reset the password. It's safest to choose a password that includes only the characters a-z, A-Z, and 0-9.

Select

Restart

from the menu bar.

You should now be able to log in with the new password, but the Keychain will be reset (empty.) If you've forgotten the Keychain password (which is ordinarily the same as the login password), there's no way to recover it.

my apple id is also used to log into my computer but its telling me that its wrong even though i have reset it many times and even though my phone recognizes the password as correct what do i do?

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