Louis XIV

Q: Mail not working with El Capitan

Made the big mistake of upgrading my laptop to El Capitan as it's filled with bugs.

 

The biggest problem is that I can no longer receive mail. Yes, I have a working connection, as I'm writing this. It seems none of the accounts will connect to the server. Mail is working on my desktop so I know it's the new install as it worked before the install.

 

Thanks!

Posted on Sep 30, 2015 9:09 PM

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Q: Mail not working with El Capitan

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  • by Old School CA,

    Old School CA Old School CA Apr 4, 2016 3:45 PM in response to Louis XIV
    Level 1 (4 points)
    Apr 4, 2016 3:45 PM in response to Louis XIV

    I could not send emails after updating to el capitan.

    Found out that the Mail Server Port #s were changed, changed them to the original port #'s.

    Works great now.

  • by ms takin,

    ms takin ms takin Apr 4, 2016 4:23 PM in response to Old School CA
    Level 1 (4 points)
    Apr 4, 2016 4:23 PM in response to Old School CA

    How do I find the old/new port #s?

    Thanks!

  • by Old School CA,

    Old School CA Old School CA Apr 4, 2016 4:31 PM in response to ms takin
    Level 1 (4 points)
    Apr 4, 2016 4:31 PM in response to ms takin

    I contacted my website developer. he had the numbers.

    It was a Gmail account

    I would try your service provider and go from there.

    Thats about all the help I can give

    Hope that helps.

  • by ms takin,

    ms takin ms takin Apr 4, 2016 8:49 PM in response to Old School CA
    Level 1 (4 points)
    Apr 4, 2016 8:49 PM in response to Old School CA

    I, too am on gmail but don't have a personal wizard to help with this - I'll ask around though and thanks!

  • by pat from west palm beach,

    pat from west palm beach pat from west palm beach Apr 5, 2016 8:34 AM in response to ms takin
    Level 1 (9 points)
    Desktops
    Apr 5, 2016 8:34 AM in response to ms takin

    I have the problem with AOL.  It's irritating, but I usually just close the error message and it downloads my new mail anyway.  If it doesn't download it, I close the email program and open it again.  If it comes back and still wants to verify my address and password for AOL, I reboot.  As I said, it is annoying, but I am getting my mail. 

     

    Sometimes it hangs on a send mail, but I just send it again and it goes.

  • by dominiquefromlugano,

    dominiquefromlugano dominiquefromlugano May 13, 2016 5:30 AM in response to Louis XIV
    Level 1 (4 points)
    May 13, 2016 5:30 AM in response to Louis XIV

    I had the same emails problem when Maverick arrives, and lost two days to fix it, just getting back to the former system.

    I had Maverik with my New Mac book pro then, with a technician checking all

    On May 13th, I updated El Capitan and read carefully before all possible problems, almost one year after the first release

    I had issues with wifi, probably possible to solve. I connected with my mobile to check, it was working. But then the main issue was with the emails: freezing, not sending

    I did not spend time and came back after 40 minutes to 10.10.5. I will wait the next Mac Book Pro this Summer to pass to El Pirata (mas que Capitan).

    But is it possible that each system upgrade by Mac create problem with mail ?

  • by Robert B321,

    Robert B321 Robert B321 May 14, 2016 4:56 AM in response to Robert B321
    Level 1 (4 points)
    May 14, 2016 4:56 AM in response to Robert B321

    I just downloaded El Capitan 10.11.3.  Mail does not work as you all said.  I happen to also have on my MacBook Pro Outlook:Mac2011 version 14.6.2 and it works perfectly.  So, this really does appear to be two Apple software packages not getting along.  I have rarely ever used Outlook on this computer, but will do so until Mail is fixed.

     

    Update on May 13, 2016.

     

    I removed my mail account in Apple Mail and then added it from scratch.  It works perfectly now.  I noticed the "incoming mail server" information was different between what it was (in the account I removed) and what it became (in the account I added).  This was all automatically put into Apple Mail by my email provider just by me providing the appropriate email address and password.  It could be true for others that their email accounts actually have some difference in the root settings that may not be completely obvious.  I thought I would share with everyone.

  • by Kurt Triffet,

    Kurt Triffet Kurt Triffet May 15, 2016 12:08 PM in response to Robert B321
    Level 1 (94 points)
    May 15, 2016 12:08 PM in response to Robert B321

    The problem was the Apple reworked Mail for El Capitan, and then didn't prepare those upgrading that they needed to have taken additional precautions beforehand. Fairly widely documented. The problem was even more exacerbated when those like me upgrading from 2 versions previous.

  • by Cinerina,

    Cinerina Cinerina Aug 19, 2016 6:05 PM in response to egragert
    Level 1 (4 points)
    Mac OS X
    Aug 19, 2016 6:05 PM in response to egragert

    Me too and it's 8/19/16 on a brand new machine, so no Time Machine to refer back to.  It's alarming this is a common problem dating back to Sept 2015.

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