OlovN
Level 1 (1 points)

Q: El Capitan - Mailproblems

After updating two of my mail accounts cannot access it´s servers. "Cannot verify account name or password". Been in contact with support at mail provider but my settings are ok but still not work. It started after updating to El Capitan. 

MacBook Air (13-inch Mid 2011), OS X 10.11

Posted on Oct 1, 2015 2:05 AM

by Karl Kaufmann,Apple recommended
Karl Kaufmann Karl Kaufmann
Level 1 (93 points)
A:

Update--

I have my issues worked out. As noted in my post above, some settings that may have worked in the past (incoming mail server, outgoing, port numbers, et.al.) possibly won't now.

 

It can be confusing to find some of these settings. What you could try, is like LRicci posted above, deleting your accounts and setting them up by going in the Apple Mail menu > Accounts. After that, you can check your advanced settings by going to main menu > Preferences. Make sure all settings are correct (you may have to confirm with your Web/Mail hosting provider).

Posted on Oct 2, 2015 10:08 PM

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Q: El Capitan - Mailproblems

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  • by tgil13,

    tgil13 tgil13 Feb 4, 2016 9:15 AM in response to OlovN
    Level 1 (0 points)
    Feb 4, 2016 9:15 AM in response to OlovN

    I am similarly having a hard time with setting a default email since upgrading to El Capitan. My mail default was previously set as my work email, but now messages are sending from .me. I've been trying to change it by going to mail>preferences> composing, but my work email is not available on the selection menu. I've tried deleting and reentering my work account, but that hasn't worked either. And none of the solutions I have read on line have worked. Please help.

  • by tango_red_pearl,

    tango_red_pearl tango_red_pearl Feb 10, 2016 5:12 PM in response to LRicci
    Level 1 (9 points)
    Applications
    Feb 10, 2016 5:12 PM in response to LRicci

    Thanks for this tip. And...

     

    When you delete the old account, does that delete all the emails from that account from your hard drive?

  • by tango_red_pearl,

    tango_red_pearl tango_red_pearl Feb 10, 2016 5:17 PM in response to LRicci
    Level 1 (9 points)
    Applications
    Feb 10, 2016 5:17 PM in response to LRicci

    I'm replying to L Ricci:

     

    Thanks for this tip. And...

     

    When you deleted the old account, did that delete all the emails from that old account from your hard drive?

  • by No Username necessary,

    No Username necessary No Username necessary Mar 17, 2016 7:33 AM in response to Volker Loschek
    Level 1 (0 points)
    Mar 17, 2016 7:33 AM in response to Volker Loschek

    same problem here. This is ridiculous.

  • by Lne75,

    Lne75 Lne75 May 19, 2016 12:41 AM in response to OlovN
    Level 1 (4 points)
    May 19, 2016 12:41 AM in response to OlovN

    Updated to El Capitan 10.11.5 a few days ago and boom, I cannot send any emails from the Mail app any longer.

    Wether t's from my Macbook Air or my iPhone 6.

    Server is disconnected. Authorization has expired.

    Tried getting rid of the SSL, saved the settings but if I close and reopen the app, boom, SSL is back on.

    Changed the outgoing server to Gmail as I also have an account with them and can now send out mails from my mac account from the app on my Macbook. But cannot do this on my iPhone. Impossible. So this is no good long term solution.

    Driving me nuts.

    Attempted asking Apple support for help and they are totally ignoring me. How nice.

    Went to Finder/Library to try and save the data from my mail boxes in the hope to erase the account and recreate it then re-import everything. But....It's not there........

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