I get a xrhr3ap error when I want to print after upgrading to El Capitan
I started getting this error for my Xerox WorkCentre 3045B after I upgraded to El Capitan today. I can't print anything. The following are the problem details:
Process: xrhr3ap [2033]
Path: /usr/libexec/cups/filter/xrhr3ap
Identifier: xrhr3ap
Version: ???
Code Type: X86 (Native)
Parent Process: cupsd [1959]
Responsible: xrhr3ap [2033]
User ID: 26
Date/Time: 2015-10-01 14:28:09.343 +0300
OS Version: Mac OS X 10.11 (15A284)
Report Version: 11
Anonymous UUID: 3E616F2A-BDB3-932E-D1CB-01B937948B78
Time Awake Since Boot: 10000 seconds
System Integrity Protection: enabled
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY
VM Regions Near 0:
-->
__TEXT 0000000000001000-0000000000008000 [ 28K] r-x/rwx SM=COW /usr/libexec/cups/filter/xrhr3ap
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 ??? 0000000000 0 + 0
1 xrhr3ap 0x000048d9 main + 4941
2 xrhr3ap 0x00001dfa _start + 216
3 xrhr3ap 0x00001d21 start + 41
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x000091b8 ebx: 0x00008c40 ecx: 0x00008530 edx: 0x00000002
edi: 0x00008c7c esi: 0x00401ab5 ebp: 0xbfffe968 esp: 0xbfffa4cc
ss: 0x00000023 efl: 0x00010246 eip: 0x00000000 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00000000
Logical CPU: 2
Error Code: 0x00000014
Trap Number: 14
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 5950
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=119.5M resident=0K(0%) swapped_out_or_unallocated=119.5M(100%)
Writable regions: Total=56.6M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=56.6M(100%)
VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
Activity Tracing 2048K 2
Kernel Alloc Once 4K 2
MALLOC 36.1M 10
MALLOC guard page 16K 4
MALLOC_LARGE (reserved) 8536K 2 reserved VM address space (unallocated)
Process Corpse Info 2048K 2
Stack 8192K 2
Stack Guard 56.0M 2
VM_ALLOCATE 4K 2
__DATA 3696K 133
__IMPORT 4K 2
__LINKEDIT 49.2M 5
__OBJC 732K 24
__TEXT 70.2M 138
__UNICODE 552K 2
mapped file 176.0M 155
shared memory 12K 4
=========== ======= =======
TOTAL 412.8M 474
TOTAL, minus reserved VM space 404.5M 474
E [01/Oct/2015:14:28:16 +0300] [Job 164] Job stopped due to filter errors; please consult the error_log file for details.
D [01/Oct/2015:14:28:16 +0300] [Job 164] The following messages were recorded from 14:28:08 to 14:28:16
D [01/Oct/2015:14:28:16 +0300] [Job 164] Adding start banner page "none".
D [01/Oct/2015:14:28:16 +0300] [Job 164] Queued on "Xerox_WorkCentre_3045B" by "yusufozturk".
D [01/Oct/2015:14:28:16 +0300] [Job 164] File of type application/pdf queued by "yusufozturk".
D [01/Oct/2015:14:28:16 +0300] [Job 164] Setting job-hold-until to no-hold
D [01/Oct/2015:14:28:16 +0300] [Job 164] Adding end banner page "none".
D [01/Oct/2015:14:28:16 +0300] [Job 164] Job released by user.
D [01/Oct/2015:14:28:16 +0300] [Job 164] time-at-processing=1443698888
D [01/Oct/2015:14:28:16 +0300] [Job 164] 2 filters for job:
D [01/Oct/2015:14:28:16 +0300] [Job 164] cgpdftoraster (application/pdf to application/vnd.cups-raster, cost 100)
D [01/Oct/2015:14:28:16 +0300] [Job 164] xrhr3ap (application/vnd.cups-raster to printer/Xerox_WorkCentre_3045B, cost 0)
D [01/Oct/2015:14:28:16 +0300] [Job 164] job-sheets=none,none
D [01/Oct/2015:14:28:16 +0300] [Job 164] argv[0]="Xerox_WorkCentre_3045B"
D [01/Oct/2015:14:28:16 +0300] [Job 164] argv[1]="164"
D [01/Oct/2015:14:28:16 +0300] [Job 164] argv[2]="yusufozturk"
D [01/Oct/2015:14:28:16 +0300] [Job 164] argv[3]="Official | Apple Support Communities"
D [01/Oct/2015:14:28:16 +0300] [Job 164] argv[4]="1"
D [01/Oct/2015:14:28:16 +0300] [Job 164] argv[5]="AP_ColorMatchingMode=AP_ApplicationColorMatching AP_D_InputSlot= noBookletBinding..b. BookletType..n.=0 collate com.apple.print.DocumentTicket.PMSpoolFormat=application/pdf com.apple.print.JobInfo.PMApplicationName=Safari com.apple.print.JobInfo.PMJobName=Official\ |\ Apple\ Support\ Communities com.apple.print.JobInfo.PMJobOwner=Spotlight com.apple.print.PageToPaperMappingMediaName=A4 com.apple.print.PageToPaperMappingType..n.=1 com.apple.print.preset.Orientation..n.=1 com.apple.print.preset.PaperInfo..d.paperInfo..d.com.apple.print.PageFormat.PMA djustedPageRect..a.0..n.=0 com.apple.print.preset.PaperInfo..d.paperInfo..d.com.apple.print.PageFormat.PMA djustedPageRect..a.1..n.=0 com.apple.print.preset.PaperInfo..d.paperInfo..d.com.apple.print.PageFormat.PMA djustedPageRect..a.2..n.=819.3199462890625 com.apple.print.preset.PaperInfo..d.paperInfo..d.com.apple.print.PageFormat.PMA djustedPageRect..a.3..n.=572.31997299194336 com.apple.print.preset.PaperInfo..d.paperInfo..d.com.apple.print.PageFormat.PMA djustedPaperRect..a.0..n.=-11.34002685546875 com.apple.print.preset.PaperInfo..d.paperInfo..d.com.apple.print.PageFormat.PMA djustedPaperRect..a.1..n.=-11.340000152587891 com.apple.print.preset.PaperInfo..d.paperInfo..d.com.apple.print.PageFormat.PMA djustedPaperRect..a.2..n.=830.65997314453125 com.apple.print.preset.PaperInfo..d.paperInfo..d.com.apple.print.PageFormat.PMA djustedPaperRect..a.3..n.=583.65999984741211 nocom.apple.print.preset.PaperInfo..d.paperInfo..d.com.apple.print.PaperInfo.PM CustomPaper..b. com.apple.print.preset.PaperInfo..d.paperInfo..d.com.apple.print.PaperInfo.PMPa perName=iso-a4 com.apple.print.preset.PaperInfo..d.paperInfo..d.com.apple.print.PaperInfo.PMUn adjustedPageRect..a.0..n.=0 com.apple.print.preset.PaperInfo..d.paperInfo..d.com.apple.print.PaperInfo.PMUn adjustedPageRect..a.1..n.=0 com.apple.print.preset.PaperInfo..d.paperInfo..d.com.apple.print.PaperInfo.PMUn adjustedPageRect..a.2..n.=819.3199462890625 com.apple.print.preset.PaperInfo..d.paperInfo..d.com.apple.print.PaperInfo.PMUn adjustedPageRect..a.3..n.=572.31997299194336 com.apple.print.preset.PaperInfo..d.paperInfo..d.com.apple.print.PaperInfo.PMUn adjustedPaperRect..a.0..n.=-11.34002685546875 com.apple.print.preset.PaperInfo..d.paperInfo..d.com.apple.print.PaperInfo.PMUn adjustedPaperRect..a.1..n.=-11.340000152587891 com.apple.print.preset.PaperInfo..d.paperInfo..d.com.apple.print.PaperInfo.PMUn adjustedPaperRect..a.2..n.=830.65997314453125 com.apple.print.preset.PaperInfo..d.paperInfo..d.com.apple.print.PaperInfo.PMUn adjustedPaperRect..a.3..n.=583.65999984741211 com.apple.print.preset.PaperInfo..d.paperInfo..d.com.apple.print.PaperInfo.ppd. PMPaperName=A4 com.apple.print.preset.PaperInfo..d.paperInfo..d.com.apple.print.ticket.type=co m.apple.print.PaperInfoTicket com.apple.print.preset.PaperInfo..d.paperInfo..d.PMPPDPaperCodeName=A4 com.apple.print.preset.PaperInfo..d.paperInfo..d.PMPPDTranslationStringPaperNam e=A4\ (210\ x\ 297mm) com.apple.print.preset.PaperInfo..d.paperInfo..d.PMTiogaPaperName=iso-a4 com.apple.print.preset.Scaling..n.=100 com.apple.print.PrinterInfo.PMColorDeviceID..n.=21218 com.apple.print.PrintSettings.PMColorSpaceModel..n.=0 com.apple.print.PrintSettings.PMCopies..n.=1 com.apple.print.PrintSettings.PMCopyCollate..b. com.apple.print.PrintSettings.PMDestinationType..n.=1 com.apple.print.PrintSettings.PMFirstPage..n.=1 com.apple.print.PrintSettings.PMLastPage..n.=2147483647 com.apple.print.PrintSettings.PMLayoutColumns..n.=1 com.apple.print.PrintSettings.PMLayoutRows..n.=1 com.apple.print.PrintSettings.PMPageRange..a.0..n.=1 com.apple.print.PrintSettings.PMPageRange..a.1..n.=2147483647 DestinationPrinterID=Xerox_WorkCentre_3045B media=A4 PaperInfoIsSuggested..b. pserrorhandler-requested=standard job-uuid=urn:uuid:5bf62cd5-8d1d-31ba-6dfc-aad6c4d4b57f job-originating-host-name=localhost date-time-at-creation= date-time-at-processing= time-at-creation=1443698888 time-at-processing=1443698888 document-name-supplied=Official\ |\ Apple\ Support\ Communities job-impressions=2 com.apple.print.PrintSettings.PMTotalSidesImaged..n.=2 com.apple.print.PrintSettings.PMTotalBeginPages..n.=2 PageSize=A4"
D [01/Oct/2015:14:28:16 +0300] [Job 164] argv[6]="/private/var/spool/cups/d00164-001"
D [01/Oct/2015:14:28:16 +0300] [Job 164] envp[0]="<CFProcessPath>"
D [01/Oct/2015:14:28:16 +0300] [Job 164] envp[1]="CUPS_CACHEDIR=/private/var/spool/cups/cache"
D [01/Oct/2015:14:28:16 +0300] [Job 164] envp[2]="CUPS_DATADIR=/usr/share/cups"
D [01/Oct/2015:14:28:16 +0300] [Job 164] envp[3]="CUPS_DOCROOT=/usr/share/doc/cups"
D [01/Oct/2015:14:28:16 +0300] [Job 164] envp[4]="CUPS_FONTPATH=/usr/share/cups/fonts"
D [01/Oct/2015:14:28:16 +0300] [Job 164] envp[5]="CUPS_REQUESTROOT=/private/var/spool/cups"
D [01/Oct/2015:14:28:16 +0300] [Job 164] envp[6]="CUPS_SERVERBIN=/usr/libexec/cups"
D [01/Oct/2015:14:28:16 +0300] [Job 164] envp[7]="CUPS_SERVERROOT=/private/etc/cups"
D [01/Oct/2015:14:28:16 +0300] [Job 164] envp[8]="CUPS_STATEDIR=/private/etc/cups"
D [01/Oct/2015:14:28:16 +0300] [Job 164] envp[9]="HOME=/private/var/spool/cups/tmp"
D [01/Oct/2015:14:28:16 +0300] [Job 164] envp[10]="PATH=/usr/libexec/cups/filter:/usr/bin:/usr/sbin:/bin:/usr/bin"
D [01/Oct/2015:14:28:16 +0300] [Job 164] envp[11]="SERVER_ADMIN=root@Yusufs-MacBook-Pro.local"
D [01/Oct/2015:14:28:16 +0300] [Job 164] envp[12]="SOFTWARE=CUPS/2.1.0"
D [01/Oct/2015:14:28:16 +0300] [Job 164] envp[13]="TMPDIR=/private/var/spool/cups/tmp"
D [01/Oct/2015:14:28:16 +0300] [Job 164] envp[14]="USER=root"
D [01/Oct/2015:14:28:16 +0300] [Job 164] envp[15]="CUPS_MAX_MESSAGE=2047"
D [01/Oct/2015:14:28:16 +0300] [Job 164] envp[16]="CUPS_SERVER=/private/var/run/cupsd"
D [01/Oct/2015:14:28:16 +0300] [Job 164] envp[17]="CUPS_ENCRYPTION=IfRequested"
D [01/Oct/2015:14:28:16 +0300] [Job 164] envp[18]="IPP_PORT=631"
D [01/Oct/2015:14:28:16 +0300] [Job 164] envp[19]="CHARSET=utf-8"
D [01/Oct/2015:14:28:16 +0300] [Job 164] envp[20]="LANG=en_US.UTF-8"
D [01/Oct/2015:14:28:16 +0300] [Job 164] envp[21]="APPLE_LANGUAGE=en-US"
D [01/Oct/2015:14:28:16 +0300] [Job 164] envp[22]="PPD=/private/etc/cups/ppd/Xerox_WorkCentre_3045B.ppd"
D [01/Oct/2015:14:28:16 +0300] [Job 164] envp[23]="RIP_MAX_CACHE=128m"
D [01/Oct/2015:14:28:16 +0300] [Job 164] envp[24]="CONTENT_TYPE=application/pdf"
D [01/Oct/2015:14:28:16 +0300] [Job 164] envp[25]="DEVICE_URI=usb://Xerox/WorkCentre%203045B?serial=3198381330"
D [01/Oct/2015:14:28:16 +0300] [Job 164] envp[26]="PRINTER_INFO=Xerox WorkCentre 3045B"
D [01/Oct/2015:14:28:16 +0300] [Job 164] envp[27]="PRINTER_LOCATION=Yusuf’s MacBook Pro"
D [01/Oct/2015:14:28:16 +0300] [Job 164] envp[28]="PRINTER=Xerox_WorkCentre_3045B"
D [01/Oct/2015:14:28:16 +0300] [Job 164] envp[29]="PRINTER_STATE_REASONS=none"
D [01/Oct/2015:14:28:16 +0300] [Job 164] envp[30]="CUPS_FILETYPE=document"
D [01/Oct/2015:14:28:16 +0300] [Job 164] envp[31]="FINAL_CONTENT_TYPE=application/vnd.cups-raster"
D [01/Oct/2015:14:28:16 +0300] [Job 164] envp[32]="AUTH_I****"
D [01/Oct/2015:14:28:16 +0300] [Job 164] Started filter /usr/libexec/cups/filter/cgpdftoraster (PID 2032)
D [01/Oct/2015:14:28:16 +0300] [Job 164] Started filter /usr/libexec/cups/filter/xrhr3ap (PID 2033)
D [01/Oct/2015:14:28:16 +0300] [Job 164] Started backend /usr/libexec/cups/backend/usb (PID 2034)
D [01/Oct/2015:14:28:16 +0300] [Job 164] usb: AppleLanguages="en-US"
D [01/Oct/2015:14:28:16 +0300] [Job 164] STATE: +connecting-to-device
D [01/Oct/2015:14:28:16 +0300] [Job 164] Looking for 'Xerox WorkCentre 3045B'
D [01/Oct/2015:14:28:16 +0300] [Job 164] Opening connection
D [01/Oct/2015:14:28:16 +0300] [Job 164] cgpdftoraster: "/private/var/spool/cups/d00164-001" has 2 pages.
D [01/Oct/2015:14:28:16 +0300] [Job 164] cgpdftoraster: opened PPD file "/private/etc/cups/ppd/Xerox_WorkCentre_3045B.ppd"...
D [01/Oct/2015:14:28:16 +0300] [Job 164] cgpdftoraster: PreferredRotation = 90
D [01/Oct/2015:14:28:16 +0300] [Job 164] Directory “/System/Library/Printers/Libraries/USBGenericPrintingClass.plugin” permissions OK (040755/uid=0/gid=0).
D [01/Oct/2015:14:28:16 +0300] [Job 164] cupsPageSize=[595 842], cupsImagingBBox=[11.34 11.34 583.66 830.66]
D [01/Oct/2015:14:28:16 +0300] [Job 164] cgpdftoraster: width=595, length=842, top=11.34, bottom=11.34, left=11.34, right=11.34
D [01/Oct/2015:14:28:16 +0300] [Job 164] cupsWidth=4769, cupsHeight=6828
D [01/Oct/2015:14:28:16 +0300] [Job 164] cgpdftoraster: languageLevel = 3, mediaBox.size.width = 595, mediaBox.size.height = 842
D [01/Oct/2015:14:28:16 +0300] [Job 164] cgpdftoraster: colorspace = 0, bitsPerColor = 8
D [01/Oct/2015:14:28:16 +0300] [Job 164] printer is doing 1 copies
D [01/Oct/2015:14:28:16 +0300] [Job 164] load_classdriver(/System/Library/Printers/Libraries/USBGenericPrintingClass.plu gin) (kr:0x00000000)
D [01/Oct/2015:14:28:16 +0300] [Job 164] STATE: -connecting-to-device
D [01/Oct/2015:14:28:16 +0300] [Job 164] Sending data to printer.
D [01/Oct/2015:14:28:16 +0300] [Job 164] Set job-printer-state-message to "Sending data to printer.", current level=INFO
D [01/Oct/2015:14:28:16 +0300] [Job 164] cgpdftoraster: skipBytesPerRow = 15
D [01/Oct/2015:14:28:16 +0300] [Job 164] cgpdftoraster: band width = 4769, bytesPerRow = 4784, band height = 2191, height = 6828
D [01/Oct/2015:14:28:16 +0300] [Job 164] cgpdftoraster: context width = 4769, height = 2191, bitsPerComponent = 8, bitsPerPixel = 8, bytesPerRow = 4784, bitmapInfo = 0, resolution = (600.000000, 600.000000)
D [01/Oct/2015:14:28:16 +0300] [Job 164] HWResolution = [ 600 600 ]
D [01/Oct/2015:14:28:16 +0300] [Job 164] ImagingBoundingBox = [ 11 11 583 830 ]
D [01/Oct/2015:14:28:16 +0300] [Job 164] Margins = [ 11 11 ]
D [01/Oct/2015:14:28:16 +0300] [Job 164] PageSize = [ 595 842 ]
D [01/Oct/2015:14:28:16 +0300] [Job 164] cupsWidth = 4769
D [01/Oct/2015:14:28:16 +0300] [Job 164] cupsHeight = 6828
D [01/Oct/2015:14:28:16 +0300] [Job 164] cupsBitsPerColor = 8
D [01/Oct/2015:14:28:16 +0300] [Job 164] cupsBitsPerPixel = 8
D [01/Oct/2015:14:28:16 +0300] [Job 164] cupsBytesPerLine = 4769
D [01/Oct/2015:14:28:16 +0300] [Job 164] band = {0, 556.44; 595, 262.92}
D [01/Oct/2015:14:28:16 +0300] [Job 164] Erasing band to white...
D [01/Oct/2015:14:28:16 +0300] [Job 164] EraseContext [0 0 4769 13656]
D [01/Oct/2015:14:28:16 +0300] [Job 164] displayList=0x0
D [01/Oct/2015:14:28:16 +0300] [Job 164] drawSheet(c=0x7f8c90e22460, document=0x7f8c90e137a0, pageNum=1, mediaBox=[0 0 595 842], band=[0 556.44 595 262.92], nup=0x0, pageMap=0x0, fitToPage=0, preTransformP=0x0, rotation=0)
D [01/Oct/2015:14:28:16 +0300] [Job 164] Drawing unscaled page.
D [01/Oct/2015:14:28:16 +0300] [Job 164] docMediaBox=[0 0 595 842]
D [01/Oct/2015:14:28:16 +0300] [Job 164] scaled rect=[0 0 595 842]
D [01/Oct/2015:14:28:16 +0300] [Job 164] PID 2033 (/usr/libexec/cups/filter/xrhr3ap) crashed on signal 11.
D [01/Oct/2015:14:28:16 +0300] [Job 164] Hint: Try setting the LogLevel to "debug" to find out more.
D [01/Oct/2015:14:28:16 +0300] [Job 164] cgpdftoraster: rasterWriteData: (null)
D [01/Oct/2015:14:28:16 +0300] [Job 164] Sent 0 bytes...
D [01/Oct/2015:14:28:16 +0300] [Job 164] cgpdftoraster: bytes written for side 1 = 10448879, err = 5
D [01/Oct/2015:14:28:16 +0300] [Job 164] STATE: +cups-waiting-for-job-completed
D [01/Oct/2015:14:28:16 +0300] [Job 164] PID 2032 (/usr/libexec/cups/filter/cgpdftoraster) exited with no errors.
D [01/Oct/2015:14:28:16 +0300] [Job 164] Waiting for read thread to exit...
D [01/Oct/2015:14:28:16 +0300] [Job 164] Read thread still active, aborting the pending read...
D [01/Oct/2015:14:28:16 +0300] [Job 164] Got USB return aborted during read
D [01/Oct/2015:14:28:16 +0300] [Job 164] PID 2034 (/usr/libexec/cups/backend/usb) exited with no errors.
D [01/Oct/2015:14:28:16 +0300] [Job 164] End of messages
D [01/Oct/2015:14:28:16 +0300] [Job 164] printer-state=3(idle)
D [01/Oct/2015:14:28:16 +0300] [Job 164] printer-state-message="Filter failed"
D [01/Oct/2015:14:28:16 +0300] [Job 164] printer-state-reasons=none
MacBook Pro (13-inch Late 2011), OS X Yosemite (10.10.2)