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El Capitan update won't boot

Hi All,


I've just downloaded and installed El Capitan from the App store to my Macbook Pro Retina and now it won't boot. It finished telling me how long it was going to take, rebooted to apple logo with progress bar but it just hangs with the progress bar at 90-100% for hours.


I've forced it to restart numerous times and even run recovery and re-installed. Same issue.


In Verbose mode the last thing it says is 'Waiting for DSMOS'.


Not good, thanks Apple.


Anyone else with the same?

MacBook Pro with Retina display, OS X El Capitan (10.11)

Posted on Oct 1, 2015 6:45 AM

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130 replies

Oct 1, 2015 7:43 AM in response to urquhartps

You already tried booting OS X Recovery and reinstalling OS X, and it still won't boot? I don't know of any other way to recover from that situation other than to boot from some other device. If you have no such device, get one (an external USB hard disk drive would be the least expensive alternative), boot OS X Recovery, format it if required, install OS X on it, migrate your User account from the volume that won't boot, finally erase it and start over. That's probably just as much a pain to do, if not more so.


Startup Manager allows you to choose the startup volume. Choose the external, until you get the internal one working.


Then, use the external device for Time Machine backups so this won't happen again.


DSMOS: don't steal Mac OS X. The point at which the boot sequence stalls doesn't really matter though.

Oct 1, 2015 7:59 AM in response to urquhartps

urquhartps wrote:


Just trying another install of El Capitan from recovery. Not feeling too hopeful! 3rd time lucky?


Maybe. You have nothing to lose.


"Rolling back" isn't an option without a Time Machine backup anyway. The Recovery Partition will reinstall the OS that is currently installed. Not that I am advocating doing so, but if you wanted to reinstall your Mac's originally installed operating system add an option key to the Command R key chord: in other words ⌘ option R (three fingers) invokes OS X Internet Recovery. That will force the Mac to download its originally installed OS from Apple's servers. That may or may not have been Yosemite for your Retina MBP.


Be advised I have not tried that with El Capitan yet. Upon upgrading I noticed it appeared to install a firmware update in addition to installing El Cap. I do not yet know the reason for the firmware update.

Oct 1, 2015 9:02 AM in response to John Galt

John Galt wrote:


add an option key to the Command R key chord: in other words ⌘ option R (three fingers) invokes OS X Internet Recovery. That will force the Mac to download its originally installed OS from Apple's servers. That may or may not have been Yosemite for your Retina MBP.


Be advised I have not tried that with El Capitan yet.


I just confirmed that it still works.

Oct 1, 2015 2:26 PM in response to urquhartps

I'm on a MacBook Pro mid-2012 model and the exact same scenario is happening to me too. This is so frustrating. I've tried multiple re-installs to no avail. I've tried the internet recovery with no luck either. It just hangs on the Apple logo with progress bar at 100%, but doens't go beyond that. I've even run disk utility several times for good measure, and still nothing.

Oct 1, 2015 2:32 PM in response to Joey_N

I'm definitely blaming Apple for screwing something up in the installer!


I now have a working computer running El Capitan but it's a clean install. I have managed to back up my disk though as I have a 2nd machine and USB drive to help.


If it helps anyone, what you need to do is boot in to recovery / disk utility, plug in a suitable USB drive and create an image of your unbootable HDD. That's your files backed up.


Use disk utility to format your HDD


Copy the image on to another machine if you have the luxury.


On another disk or after wiping your usb drive, follow these instructions: http://www.macworld.com/article/2981585/operating-systems/how-to-make-a-bootable -os-x-10-11-el-capitan-installer-drive.html


Plug your USB drive in to your non-booting computer, hold option and switch on. You'll have the option to boot from your El Capitan USB drive. Follow instructions as usual.

El Capitan update won't boot

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