Handoff and AirDrop not working in El Capitan

After upgrading to OS X 10.11 El Capitan, my Handoff and AirDrop stopped working between iOS 9.0.2 on iPhone 5S and my MacBook Pro Late 13. I've tried logging out of iCloud account on both devices numerous times, it didn't help.


For my friend with MacBook Air and iPhone 5S with same iOS version it works flawlessly.


Did anyone encounter similar issue, and if so, how did you solve it?

MacBook Pro with Retina display, iOS 9.0.2, plus iPhone 5S with iOS 9.0.2

Posted on Oct 1, 2015 6:18 AM

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316 replies

Oct 15, 2015 9:41 AM in response to AlexWoodblock

I had this issue immediately upon upgrading to El Capitan the day it was released, and called Apple for support.


My ticket has been open with them since then, the last update being that it was escalated to Engineering. Hopefully an update is pushed out to fix this soon as having no AirDrop or Handoff really kills a few of my workflows and takes away the primary value of having Mac over PC.

Oct 17, 2015 8:39 AM in response to AlexWoodblock

I don't think that anyone has mentioned from what I have seen, forgive me if I missed something in someone's comment, but the most obvious thing to me that supports the general consensus that this is a problem with El Capitan, is that El Cap no longer has the option available in System Preferences/General for anything relating to handoff.


I have always had this option in the past on my MacBook and now that my handoff capabilities do not work, the absence of this selection in Preferences implies that the ability is not even available to me in El Cap. I discovered during researching the problem that the Apple web page for the El Capitan download relating to the Handoff feature states that if the option is not available in your System Preferences/General menu, then your device does not have the capability; HOWEVER, as I said, my device had the capability in the past with Yosemite. Also, I point out that, although I have an older model MacBook, I did confirm prior to the install of El Cap that my MacBook was a supported device for the El Cap upgrade.


Seems as if El Cap has an issue with some devices in not recognizing handoff capability or installing the function properly. Either that or those of us with older MacBooks may be out of luck with handoff capabilities moving forward. Hope that isn't the case.


MacBook Air (11-inch, Late 2010) OS X El Capitan v. 10.11

iPhone 5S iOS 9.0.2 (13A452)

Oct 17, 2015 2:59 PM in response to am285

Hi am285 and to all community,


I've got the exact same issue. I have checked everything in settings related to WiFi, Bluetooth, Network etc, on my Macs and iDevices, but the connectivity problem between them remains. To be more specific, AirDrop between my iOS devices, iPad Air 2 & iPhone 6 Plus with iOS 9.0.2, works fine. AirDrop between my iMac (Late 2014) and MacBook Pro (Late 2014), also works fine. When I was trying to connect my iPhone with my iMac and MacBook Pro I saw that iMac could see my iPhone and was trying to pair with it by sending a code. When I was taping "Pair" the connection was not possible. I tried a couple of times with no result.

I remember that when I had already done the upgrade to El Capitan from Yosemite I tried to send a picture from my iPhone to my MacBook Pro via AirDrop and it was working (it was very slow). I tried to send a second one but it was not sent. After that, until today AirDrop does not work.

I strongly believe that there is, if I could say like that because I am not a expertise, a "recognition issue" between OS X El Capitan and iOS 9.0.2. I wish Apple will fix it as soon as possible with the next releases because AirDrop is REALLY handy!!

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Handoff and AirDrop not working in El Capitan

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