AlexWoodblock

Q: Handoff and AirDrop not working in El Capitan

After upgrading to OS X 10.11 El Capitan, my Handoff and AirDrop stopped working between iOS 9.0.2 on iPhone 5S and my MacBook Pro Late 13. I've tried logging out of iCloud account on both devices numerous times, it didn't help.

 

For my friend with MacBook Air and iPhone 5S with same iOS version it works flawlessly.

 

Did anyone encounter similar issue, and if so, how did you solve it?

MacBook Pro with Retina display, iOS 9.0.2, plus iPhone 5S with iOS 9.0.2

Posted on Oct 1, 2015 6:18 AM

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Q: Handoff and AirDrop not working in El Capitan

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  • by Gazous,

    Gazous Gazous Oct 10, 2015 11:29 AM in response to Vladimir74
    Level 1 (0 points)
    Oct 10, 2015 11:29 AM in response to Vladimir74

    So nobody has Handoff working beteen iOs and El Capitan...

    It's a global issue in El Capitan with no solution for now.

  • by haginile,

    haginile haginile Oct 10, 2015 11:31 AM in response to Gazous
    Level 1 (20 points)
    Oct 10, 2015 11:31 AM in response to Gazous

    "Nobody" is strong. I tried it on my friend's Mac + iPhone; everything works as expected.

  • by HaraldS,

    HaraldS HaraldS Oct 10, 2015 12:04 PM in response to Gazous
    Level 2 (324 points)
    iPhone
    Oct 10, 2015 12:04 PM in response to Gazous

    It is working on iOS and one of my Macs.

     

    AirDrop is broken between both Mac and iOS.

     

    One Mac does not have application handoff.

     

    iPhone calling and messaging are working on all.

  • by cnr101,

    cnr101 cnr101 Oct 10, 2015 2:15 PM in response to AlexWoodblock
    Level 1 (0 points)
    Oct 10, 2015 2:15 PM in response to AlexWoodblock

    I get handoff working between my Mac and iPhone 6 and vice versa with no problems. AirDrop will not work between our Mac and either of mine or my wife's iPhone 6 -  with neither the Mac or iPhone detecting one another at all (despite airdrop set to everyone on both devices, firewall off on Mac etc.) No problems with airdrop from iPhone to iPhone Though. i can live without it but it's frustrating that it doesn't work, esp given the cost of a new Mac - I  paid out for an apple laptop specifically for this kind of thing not to happen... Grr.

  • by sureshkak,

    sureshkak sureshkak Oct 11, 2015 3:35 AM in response to AlexWoodblock
    Level 1 (0 points)
    Notebooks
    Oct 11, 2015 3:35 AM in response to AlexWoodblock

    Hello,

    I'm also facing the same issue. Logged a ticket with Apple Support. Two senior support team members have tried to fix it. But still issue persists. Before the upgrade Airdrop application was working without any issue from my Mac Book Pro 13 to iPhone6 and iPad. Now it's working between iPhone 6 and iPad, but not with Mac Book Pro.

     

    Suresh K. K

  • by Jeepy2007,

    Jeepy2007 Jeepy2007 Oct 12, 2015 10:58 AM in response to AlexWoodblock
    Level 1 (0 points)
    Oct 12, 2015 10:58 AM in response to AlexWoodblock

    Same for me...

     

    MBP mid-2014 and iPad air 2 ...

     

    Somebody found an answer ??

     

    Before with Yosemite and iOS 8, Airdrop was working 50% of the time but Handoff was perfect.

  • by anonymoussir,

    anonymoussir anonymoussir Oct 12, 2015 11:42 AM in response to AlexWoodblock
    Level 1 (14 points)
    Oct 12, 2015 11:42 AM in response to AlexWoodblock

    Hey everyone,

     

    I have this issue in El Capitan as well, among other semi-related issues, if you're interested, here's a link to my other discussion about my issues which MAY OR MAY NOT be related (I don't know whether or not they are related): Apple ID on El Capitan does not work at all

     

    Do any of you happen to have TWO-STEP VERIFICATION (AKA two-factor authentication or what ever you want to call it) on your Apple ID?

     

    DO please read my thread as you may find some similarities in issues. Of course you can and should also try the steps people wrote in my thread as they may be helpful.

     

    NOw, here's a somewhat unrelated question and I apologize for this in advance: for those of you who have tried to sign out of your iCloud accounts, specifically by going to system preferences>iCloud> sign out, you should have received a pop up that said something to the point of "warning: if you sign out of iCloud, all iCloud documents will be deleted from your Mac."

     

    I am scared of signing out which may fix my issue because I am scared that my files may be deleted from iCloud. Did anything happen to your files after you signed out of iCloud?

     

    side note: I once signed out of iCloud and almost lost all my keychain passwords, that's why I have a deathly fear of signing out of stuff. Long story.

     

    THank you for your help, and forgive me for the random capitalization errors in this post. I am typing on my ipad which doesn't play nice with this discussion forum.

  • by Indicible,

    Indicible Indicible Oct 13, 2015 8:07 AM in response to anonymoussir
    Level 1 (0 points)
    Oct 13, 2015 8:07 AM in response to anonymoussir

    IPhone 6 and iMac 2011 and Macbook 2009:

     

    - can't use Airdrop (iPhone not seen)

    - can't use Bluetooth tethering (connextion drops)

    - can't see the iPhone in Wifi to share its connexion via Wifi...

    - no continuity functionality

     

    After an hour spent with online support, we couldn't fix the problem (in fact it's worth because bluetooth tethering and continuity used to work with the Macbook and won't work anymore now).

    Even setting the iPhone to a blank iOS9 wouldn't work.

    They acknowledged the issue wich I was said is a known issue. They advised me to wait for an update. They consider it a software issue.

    If no joy with next issue I'll ask for an iPhone replacement...

  • by ehsan123,

    ehsan123 ehsan123 Oct 13, 2015 10:53 AM in response to AlexWoodblock
    Level 1 (0 points)
    Oct 13, 2015 10:53 AM in response to AlexWoodblock

    me too facing the same probs, air drop is not working bt mbp ealry 2015 and iphone 6+ after installing EI Capitan and ios 9 respetively.

    all the community is facing the same inconvenience ,really shame for apple ......

  • by s_ba,

    s_ba s_ba Oct 13, 2015 1:03 PM in response to braden85
    Level 1 (5 points)
    Oct 13, 2015 1:03 PM in response to braden85

    Among my iPhone, iPad and iMac all's fine. Nothing wants to communicate with my MBP. Everything was working under Yosemite and iOS 8. I tried restarting, logging out of iCloud (and waiting over 24 hours until everything on iCloud synced again), discovered by Everyone, etc. The MBP is absolutely invisible. However I can access it through the Shared.

  • by dukedavid,

    dukedavid dukedavid Oct 13, 2015 4:45 PM in response to anonymoussir
    Level 1 (0 points)
    Oct 13, 2015 4:45 PM in response to anonymoussir

    If you sign out your files won't be deleted from iCloud. worst case they will be removed from your computer but they will still exist online in iCloud.

  • by Vian Cai,

    Vian Cai Vian Cai Oct 13, 2015 11:28 PM in response to AlexWoodblock
    Level 1 (0 points)
    Oct 13, 2015 11:28 PM in response to AlexWoodblock

    Same here.

    I called Apple Care yesterday. After reseting/ restarting/ re...ing my iPhone 6 and Mac, it's still not working. Couple of senior supporters went to phone, but still they couldn't solve my issue.

    I've tested my iPhone with my father's iPhone plus, and the airdrop went through well between them.

    So I believe this is the issue of Mac and EI Captain.

     

    They arranged a genius bar appointment for me.

    Hope it helps. Hope they won't just re-install the whole system. I will let you guys know if I can get solution useful.

  • by vanagsg,

    vanagsg vanagsg Oct 14, 2015 12:15 PM in response to Vian Cai
    Level 1 (5 points)
    Oct 14, 2015 12:15 PM in response to Vian Cai

    Airdrop problem:


    MBP 2015 El Capitan 10.11.1 beta <-> iPhone 6 IOS 9.1 beta

    1. at work working ok. (linksys router)

    2. at home not working. (asus rt-n12 router)

     

    MBP 2015 El Capitan 10.11.1 beta <-> iPhone 5 IOS 9.1 beta

    1. at work not tested

    2. at home not working. (asus rt-n12 router)

     

    iPhone 5 iOS 9.1 beta <-> iPhone 6 IOS 9.1 beta

    1. at work not tested.

    2. at home working ok.

     

    problem is on El Capitan side, also for next beta

     

    Handoff is working.

  • by mansorea,

    mansorea mansorea Oct 14, 2015 12:44 PM in response to vanagsg
    Level 1 (0 points)
    Oct 14, 2015 12:44 PM in response to vanagsg

    Hi guys

    today my Handoff returned to work again, maybe some people will ask what I did?

    i did that before returning to work :

    1. update my iMoves on my Mac book pro .it was available on iTunes.

    2. I cant not find my ipad in the devices connected to Bluetooth (it was there before!) so  i search by my ipad and then pairing between it and mac .

    After this I was surprised when handoff returned to work.

    Not : my Airdrop its  working after upgrade so  I tested after my handoff back, it's fine.

     

    but I do not know Is it a solution or just a coincidence?

  • by HaraldS,

    HaraldS HaraldS Oct 14, 2015 12:50 PM in response to mansorea
    Level 2 (324 points)
    iPhone
    Oct 14, 2015 12:50 PM in response to mansorea

    BT pairing worked for me, but never for long.

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